Tesco Superstore

"Usually between 10am-3pm at least 3 people waiting for food to be scanned and paid for. Queues to use the selfcheckout and not as full as most tescos. Still a good place- not always the cheapest but decent quality"

"Oh dear what has happened at Tesco. I should start by saying that the staff are fantastic, very helpful and friendly. But there are so many things with the store itself. Firstly the stock levels are terrible, you often can't find things in stock (occasionally really obvious stuff like eggs). When the heatwave was here there was no ice cream (see point 2). Apparently they don't stock the shelves overnight like they used to. Result empty shelves Secondly, the freezers are always breaking down. So often there is very little frozen produce that you can buy. During the heatwave the freezers were mostly non functional - so no ice cream (what an opportunity cost). Apparently the store is 25 years old and the freezers will be replaced in January (let's hope they don't break down over Christmas or we could be without Turkey) Thirdly (this one affects all Tesco stores). When we have very heavy rain, the roof leaks. This seems to be a problem with lots of Tesco stores. Tesco made enough profit during the pandemic, the least they could do is spend some money on the store; and they really need to sort their stock levels out (I now have to shop elsewhere to get plenty of what I consider normal products because they're no longer stocked or out of stock)."

"can no longer be trusted for frozen food. I have had food that has clearly thawed and been refrozen. staff can be seen either emptying or re filling the freezers as they break down. Tesco said was originally due to hot weather but the problems are deeper. New freezers due in Jan 23 I am told. till then I will get my frozen food elsewhere. Thornbury deserves better!"

"Good if you only want the more expensive alternative! They haven't had Redmere Farms grapes for weeks but given that they were advertised as being on offer this week I thought I'd give it a go. No, nothing. You can have Tesco grapes for £2 / 500g but not Redmere Farms at £0.69! Oh well back to Aldi"