Pallet2Ship

"Very pleasant company to deal with - had excellent customer service with Andreea from start to finish. The process was smooth and dealt with professionally. Andreea provided me with swift responses and reassurance throughout. After having dealt with other shipping companies in the past - with awful service, I can definitely say that pallet2ship have been the best I’ve used so far. Will definitely use them again!"

"Gabriela was really lovely today when I called asking stupid questions. Delivery driver was great, even waited for us while we drove back to site at a billion miles an hour! A courier company that delivers (sorry, not sorry)? Absolutely!! Oh, and did I say tat Gabriela was awesome?"

"I am a Mum and Nanny using Parcel Link/Pallet2Ship regularly to send parcels to Australia to my family for Christmas, Easter and birthdays. My son tells me that the time leading up to these celebrations is difficult for my grandsons, both of whom have special needs, and having our parcels arrive from England is so wonderful for them and keeps them going as they are allowed to open the presents a bit at a time leading up to the big days! I am so happy that I can always rely on Gabriela and her colleagues at Parcel Link/Pallet2Ship and indeed DHL for such wonderful, efficient service and you can see that all of you play a special part in my grandsons' lives too. You never let us down. The parcels arrive safely and very quickly too and any queries I have are answered immediately. I have been dealing with Gabriela since I first started to use Parcel Link and she has always been so kind and efficient. Thank you so very much Gabriela and all of you!"

"I’ve used this service many times before the Covid pandemic. I had some bad experiences initially and even gave them a 1 star review right at the beginning. However, I believe in giving second chances and the explanation they offered made me realize that it wasn’t their fault. I then changed my review to a 5 star as pallet2ship again and again excelled. This company deserves our support as they struggle to keep costs as low as possible despite all the challenges the transport companies around the world face."

"As mentioned before.. very bad company Please Be Advised read all reviews before using this service. My mistake was listening to my colleagues instead of reading reviews. It has been a nightmare with the service they provide 100 percent all lies. They first quoted me £70 to deliver to Netherlands on a pallet, next day they arrive with a small van without a tail lift.. lucky I was present to help lift the pallet on the small van. Next day I get a email stating that the dimensions and weight are wrong so they take out £470 without my consent, next day they email me and state that the product has lost its invoice, the next day they email me and say the product is on hold. Two days later my client gets an email to pay another £100 to release the product from customs. So overall result with PALLET2SHIP IS VERY VERY BAD SERVICE..!!!!! I have now refunded £560 to my client in Netherlands due to there waiting and bad service from PALLET2SHIP. Pallet2Ship needs to STOP with all these lies and fraudulent skills they use on vulnerable people across the nation."