Village Cars Bushey

"The driver was purposely going slow despite no traffic so it would cost more on the meter. Ontop of this he was rude and dropped me a very long road away from where I asked. Will not be using this company again"

"Hello. I will admit we received a top service from 2 drivers taking us to and from the airport. Great service and lovely drivers. Thank you and will use again."

"Booked a cab to collect at 8am as had to catch a train. Was assured that this would not be a problem. 8am came and went, rang company no booking."

"Please avoid, they will literally take you for a ride. I used the cab service and the guy turned up on time but that's the best the review is going to get I'm afraid. I was sitting in the back and could see the his google maps and the route that was given to take me to the destination. As soon as we had set off, the driver changed the route to the longer route than what was originally suggested. A few minutes later, he then changed the route again to the even longer route so adding a few miles on to the journey in order to get a bigger fare. I sat there and said nothing as I didn't want to get thrown out of the cab mid journey having my child and girlfriend with me on our way to a function at a hotel. I confronted the driver at the destination and asked him why he changed to the longer route twice, he blindly denied that he had done so even when I said that I had seen him do it. I then phoned up the office to complain and got the most rude guy you could ever come across. I explained what had happened and of course he didn't believe me and told me never to used the company again so I hung up before he could say anything else"

"I have used VillageCars many times in last 10 years and nearly always on time and good value service. Hence gave 3*stars However, I Booked for Airport journey 4.30am on 24th Aug. Reconfirmed with the office the evening before. All was assured .. Driver turned up at 5am !! Frantically tried calling the office many times but no response, by about 4.45am I had no choice but to take an Uber. Village cars driver turned up and phoned me at 5.00am saying sorry for delay as “he had an argument with a customer “ !! Well I’m sorry for you, but that’s not my issue - he could of called me saying there is a delay or something. Since 4 days so far I have not been contacted by the office with any apology! Moral of the story: Always have a backup plan and UBER is a guaranteed alternative because you can see they are actually coming to pick you up."