Future Legal Services Ltd

"Jatinder and Hugh provided prompt and excellent council when I was acting as executor of a Will."

"Disappointed to say the least with this company. Stopped paying for them to hold our Wills over a year ago. Since then have been trying to get them back… I understand these are our documents not theirs but it’s like getting blood out of a stone. Today I’m told they have received my request and I should hear something soon.. Not holding my breath but will keep on as I want our Wills back. I truly wished I’d never used them as it’s not cheap and the service is so bad"

"From my experience, I can only agree with the other negative reviews here. They drew up the wills, but when we tried to contact them regarding the wills during the COVID restrictions, they said they had subcontracted all work out to another legal firm - who we never heard from. Also,like others, we were paying £25 per month for storing the wills,which others do for free. We changed our wills to Coop, who were totally professional and were not impressed with what we told them about FLS. We asked FLS to return our wills - which they never did. Once they weren't getting your money, they seemed no longer interested. But they're superseded anyway. I thought I'd give them a chance to act on our request, but enough time has elapsed. The salesman - with hindsight - actually reminded me of those who used to flog timeshares. If you want to have some comfort knowing that your affairs will be in order and managed for your loved ones,without the stress of wondering if they'll do their job - DO NOT use FLS."

"Absolutely incompetent. Requested change of will 3 time's. Had to constantly ring them and chase them, then they sent the revised will though with incorrect pages attached to the wrong documents, which makes it completely pointless if they were required. Never had such bad service from a legal company. Save your money and use a post it note."

"Couldn’t fault the service of this company. My elderly Mother and her long term partner needed Wills drawn up. They are quite immobile and not trusting of strangers and the Wills were not straight forward. They had a home visit and were put at ease instantly. Andy was very gentle and kind to them and explained everything in layman’s terms. He genuinely seemed to care and provided a very efficient good value service. The paperwork came very quickly and our requested amendments were efficiently dealt with. Wouldn’t hesitate to recommend this company."