WYM Legal

"I have been dealing with them for over last 7 months to complete a transfer of equity. From the start I have had great difficulty speaking with my conveyancer. They don't reply to emails and phone doesn't get picked most of times. I have during the process spoken to at least 6 different members of the team and no one has the idea about the case which delays things even more. They were very slow to respond to my lenders request as well and usually would do that only after I have chased them up multiple times. They took over 4 months to complete TOE as a result the everything has been delayed and it is still not registered with the land registry. On repeated contacts I asked them to request an expedite registration as I am due to remortgage which I can't do as the TOE is still not registered. I have again tried multiple times during this week and I am not getting any reply from the team there. I have been promised twice over the last 3 days that someone will ring me back but still no answer, each times it has taken at least 10 phone calls at different times to get someone to finally answer but no progress made so far. I am now having to pay 4 times my current mortgage as I am unable to remortgage due to TOE not been registered yet. I wouldn't recommend this agency to anyone."

"None existing communication, don’t expect them to respond to email or phone calls. They will delay your process massively. This company has no ethics or standard or respect for their customers. We almost lost our property because of how slow they were. They over charged us and we are now past 6 months and still haven’t got the money back and no answer from emails or phone calls. This company shouldn’t be allowed to trade. We are taking this to the legal ombudsman and if needed the licensing council too. From the below review they are clearly getting away with their malpractice for too long. Don’t trust their trust pilot scoring and reviews. If you look all the 1 start reviews are flagged and removed from the site and not counted. For that they are quick and efficient to take action. STAY AWAY"

"Me and my husband have recently purchased our first home with the help of Renika Droach. Renika was always easily approachable whether that was through emails or phonecalls. Renika made the house buying process so easy & always updated us of any changes and expectations. If you are looking for a solicitor, then I would highly recommend Renika Droach & WYM Legal to help with your process. Thank you :)"

"Exceeding Expectations. Cannot recommend them enough! These guys should be your first choice!!! Vakhar and his team did an exceptional job with my transaction. He was fast, efficient, and very thorough with every account. It was my first time buying a place and exerting independence, and he was more than comforting and welcoming. He reassured me and updated me with every little thing. The breakdown of all fees was given to me in the end and throughout the whole thing - he was always asking if I had any questions. And I had a few and he was nice to explain everything is layman’s terms for me. Everything was done and dusted on the blink of an eye with him and his team and I couldn’t be more happy. Always staying in contact with me and making me feel part of every bit of the process. Thank you so much to WYM LEGAL."

"When I purchased my flat back in 2019-2020, I received an outstanding service from WYM Legal particularly Senthuran. Been signing their praise ever since and recommended them to anyone that asked me, sent them about 6 new customer since. So when it was time to remortgaged, adding my partner to the mortgage and lease. I didn't think twice and went back to WYM Legal. What a mistake that was!!! I received the worst service you can imagine from Nina, Georgette and Alena. Just plain rude and awful. Communication is none existent, weeks without any form of communications or response to any emails, even more when we were in a deadline, they didn't seem to care. Try to call but don't expect an answer they will hide behind the switchboard operator when they answer the phone which is not that often and when they do reply don't expect anything more than a few words. Lack of interest and customer service is shocking. When you finally hear you found out they have been waiting for 2 weeks for a response from our developer solicitor when questioned to which emailed they use and then ended up calling them myself to found out they have been emailing someone on maternity leave! We could have been waiting forever at that stage. Then they said they will email another person. So I took the initiative again to call the solicitor to found out if that person was the right person, and to my surprise that person left the business months ago, so we were going to waste even more time. And when we go to after the expired date we had to pay extra fees because they missed the deadline and on top of that they done a mistake and charged us an extra £5000 that now we need to claim back and guess what.....No answer for the last four days, so here we are again. And don't expect an apology, ownership or sense of responsibility from them. STAY AWAY people there is plenty of other Conveyor/solicitor out there. This people are utterly useless."