LloydsPharmacy

"You should be able to rate this place at zero stars. This is the worst pharmacy i have ever used. Constantly lose prescriptions. Staff are rude and do not care. Its never open when its meant to be. When it is open you will be waiting in a que for 45 minutes just for them to tell you they cant find your prescription. My family and i refuse to use this place again."

"Terrible service, but the staff seem lovely and apologetic. Waiter 10 min to find out if they have the items and then was told it would be 20min so decided to wait as it seemed reasonable and did not mind for that period of time. After all this wait I was told - Oh it will be another 40 min. Sorry we have a backlog. Why do you give false expectations? Just be straight at the beginning is it that difficult? I am sure if you are upfront with people they would not mind. Dont make people wait half and hour to then tell them it will be another 40 minutes! If i knew it was going to be over an hour i might have gone to Morrisons and not waisted my time waiting there.Terrible service for prescriptions. Perhaps some training would help turn things around."

"We are repeat customers with a regular prescription, and yet prescriptions are never ready on time. They are often completely lost, meaning we need to start all over again. However, individual staff are lovely and always try to help. Nevertheless, this is an important local amenity, and Lloyds really need to sort it out."

"Wait for an hour for a prescription, which they then say they don't have. You say they do, then they find it, but don't have all the items. Meanwhile, they've asked your name and address umpteen times. You go back for the items they didn't have, and wait in the queue for half an hour. They say they're not in yet. You say, are you sure; it's been a few days. They check and they do have them. Then you wait another half an hour for them to label it. I've now moved to a new pharmacy that is a 15 min drive away, when this one is just round the corner from me."

"Worst pharmacy I have ever dealt with. Queues are a nightmare. Every prescription you ask for is never ready even after weeks of waiting. You get prescriptions handed back to you to source somewhere else.. nothing is the pharmacy's fault... Took one prescription to another pharmacy and explained I had been waiting a month for medication that is life critical and pharmacist said ' they are not trying very hard' . If I could vote no stars I would. Customer service is shocking too staff just don't care."