LloydsPharmacy Church Road, Ashford TW15 2PH

"I wouldn't even rate 1 star I was the only customer there, I had 2 prescriptions to collect for my young children Two ladies behind the till took at least 2 - 3 minutes to acknowledge me. After taking my prescription, they carried on nattering out the temperature in the shop. They advised me there was an issue with their system and they could not see my prescription. I phoned the Dr whilst I was in the store and asked them to check the prescription from my end. I then asked the ladies to check again, they seemed bothered and frustrated by this. In the end they checked again and took forever, at this point I asked for both of my prescriptions back and walked out of the shop. I headed down to the Superdrug pharmacy down the road where Manj and his team were more than happy to assist me and offered a 5* service I would not advise anyone to use this pharmacy. In addition to the above, they have zero stock of anything in general, shelves are all empty."

"I would take away all the stars from them if I could. Asked them to check stock availability for a prescription item which they didn’t have. Scanned the prescription so the other pharmacies were not able to release it. Called them a million times to release the prescription but never answered the call."

"Staff were quite gruff and whilst they pointed me in the direction of what I needed I felt a bit lost trying to actually find it as there were a few different variations on what I needed so I didn't know what I should get."

"Stood at the counter for several minutes I was the only member of public there totally blanked by staff didn't acknowledge me at all. So unprofessional and rude. If they worked for me they would be out of a job. Wake Lloyds get better staff if you want to keep your customers."

"Friendly staff members. Pharmacy is well stocked."