Viking River Cruises

"Do not buy Tutankhamun tickets from them. ITS A RIP OFF. I bought 2 tickets for £63.90 on 13 May 2019. Still have not got them! Viking should stick to cruising - 5 stars for that. None for Tut ticket sales. I,m going to try and get my money back from the credit card company. When I phoned Viking (twice today and also put through to event office) - all they said was there was nothing that they can do!!!! STICK TO CRUISING!"

"Pitiful firm.. Untrained staff, overpriced rot. Robbed my family of £5000"

"Travelled on the River Douro cruise. The trip was booked as a package with the airline Brussels Airlines. Problems with the airline meant we arrived late and missed 2 full days of a 10 day cruise. Viking completely abdicated all responsibility for the missing 2 days of the cruise, even though it was booked as a package and had no interest in engaging with us. Will never use this company again after this appalling experience."

"A really enthusiastic staff – well-trained and eager to help make for a fantastic holiday. A special thanks to the captain, Alexey Yasnov, the hotel manager Franz Wusits ,the programme manager, Yulia Stefanovska, the chef, Danilo Mielke, the Maitre D –Filipe Ribeiro, and Elena Evstafyeva. They all made our cruise from Moscow to St Petersburg really special and I would advise it as a super vacation to go on."

"Danube River Cruise on the Freya. We enjoyed all aspects aboard the Freya. Our stateroom was well appointed and looked after constantly by our young lady. The catering/waiting staff were friendly and extremely obliging as was Oliver our Cruise Manager. Our Captain, Norbut was delightful, in fact the entire crew could not have been more helpful and charming. We only have a couple of criticisms 1) Our tour of Vienna was too short and if we had not visited before we would have not known how beautiful it is, there was no mention of its rich Art Nouveau architecture, we were shown no examples of Otto Wagner's work or any reference to it for example. We were not alone in thinking that you would be well advised to extend the stop in Vienna and cut out one of the other stops along the river. 2) We were also very disappointed with the location of our final berthing at Erlangan, the berth was accessed through a dusty Industrial Estate housing a Ready Mix Concrete Plant,a storage depot for Rock Salt and if that was not bad enough these areas were surrounded by walls covered in disgusting grafiti. This fell well short of our expectations and Viking's usual standards. Some guests remained on the boat until mid afternoon waiting to go to the airport(s). I cannot imagine what new guests must have felt arriving there for the beginning of their "luxury"cruise."