Premium Tours

"Tour 79 - Clive - Lamar - you guys - you two are fabulous. We saw everything okay - Stonehenge, Windsor, Lacock, Bath- it was rainy and windy some of the time, but these guys kept us on time and happy. It was a serious hurry up tour BUT it was just what I wanted and PERFECT. We got out pics, we got our coffee and food, and we got HISTORY. Clive (aka Michael Caine) is there anything you don’t know???!!! Lamar is the BEST driver ever- drive me anywhere Lamar. Thank you to both of you. We really appreciate you keeping us safe and warm and happy."

"These are the most unprofessional people I’ve met. And I am a regular traveler. We did the Windsor, Stonehenge and Bath trip with them but never got to see Stonehenge or Bath. AND they did not refund our money (150 pounds per head) which is practically stealing. There were 3 large coaches for the same tour. Packed so I am guessing 75+ people per bus. The tour guide had told us which way to go (go to Eton Station + Royal Shopping Mall but did not tell us that there was another Eton station (Eton + Riverside) for the Central Rail. Note for future travellers: the Eton station near the Royal Shopping Mall is a museum, not an actual station. We did the tour of Windsor castle (were only given an hour) and asked to meet at the coach station ar 11.40am. We came out of the Windsor castle (exit gate was round the corner from the entrance) and asked a couple locals where the Eton station was, not knowing that the Eton station the tour guide referred to was the museum not the station. One local took us to the actual functioning Eton station (at Riverside). We realized the coach station wasn’t there and called them at 11.39 am. I know its late but we didnt know where we were and were hoping that the tour guide would direct us to the right location and hold the bus a few mins only if we got her on a call. We called and were directed to the agency, NOT the tour guide. If you’re tired of reading, this is only the beginning of the horrific experience. The agents were rude and did not seem to understand where we were. They kept asking us to look for the clock tower which wasn’t there. I asked them if I should go back towards the Main Street where McDonalds was and they misunderstood this thinking we are AT McDonalds. I asked for a different agent and by the time the other nicer agent took us to our bus it was 11.59am and the bus had long gone. They said, “sorry we cannot refund you any money because you were accountable to be on time”. And “Perhaps, you can uber it to Stonehenge and try to catch up with the bus?!”. I said that wasn’t an option so they said “Well, you can spend the day in Windsor then and take the train back”. The train, that wasn’t running due to strikes. Eventually they offered to take us back to London in the “coach for the leftovers”. (People who had been left back - so that tells you something). Also, their tone also seems very nonchalant, dont you think? We had left our bags with our money, phone chargers, and other personal items in the bus. They said we had to wait at the Kensington Gloucester station till 8.30pm to collect it. They could ship it to us but that was 120 pounds in shipment fees. You can imagine at this point how my emotional state was. So of course, our conversation got heated. I called them a liar and unprofessional and they then said “you are being really rude and so we will hang up now”. And hang up they did. I never got back my money from them. Others need to know: go at your own risk and make sure you only tour a place for a few mins before you gotta run back to the bus!! They wont call you but leave you stranded with your belongings gone."

"England In One Day - Stonehenge, Bath, Stratford & The Cotswolds This was truly amazing! Leon and Jermaine were great! Leon was not only informative but super friendly! Laughed and learned a lot about UK history Thanks! and highly recommended"