Travelopedia Ltd.

"as with any holiday.. if you go cheap you cannot have high expectations. Our experience was good, we have paid when booking for an upgraded room with balcony but we have not received that. I did not like the initial review pressure from the agency side.. do it now while I`m on the phone that was unexpected and unprofessional. Holiday was fine and Benidorm is amazing we stayd at Grand hotel Bali which I recommend"

"Just landed from an amazing break in Iceland… Thank you for Travelpedia to fill my bucket list! Especially Diana, she is a super star, always a type away when you need her, she replied straight away every time I sent her a message, and she assisted us even when we were in Iceland! I was a bit sceptical at first, but now I would recommend them 100%"

"I would not recommend anyone to deal with these scammers! I bought from them a ticket to Turkey all inclusive! Firstly, no one met us, we went by taxi for $ 60, and secondly, the hotel was supposed to be 4 Stars, it turned out to be 3 stars, but it was terrible in every sense !!! thirdly, we were told to pay separately for drinks! in the fourth, there was no buffet, for breakfast they brought us food, if you can call it food !!! on which the flies were sitting !!! the beach is wild, not cleaned !! guys we ran away from there on the first day of our arrival! travel lodges did not respond to our emails as soon as we entered the land of Turkey!!! so yes we got tricked hard! I collect everything for the court and they will return the money to me, but unfortunately a lot of people suffered from them,"

"They have a very unethical work practice in place. They took the money out of account even though I clearly stated I wasn't happy with the agent quoting a different figure right at the end. He said it was "basic supplier charges". My reservations have been messed up. Call them and they tell you they'll call back in 10 minutes. I'm thinking of reporting them for malpractice. Keep away from them."

"Customer service has to be the worst I have ever experienced. Arrived at our destination airport. Transfer to hotel wasn’t there. Phoned company and had the most unhelpful phone operator possible. Refused to send another email with the details he claimed was on the transfer voucher even thought these were completely different to ours. Wouldn’t supply any contact details as they were on the voucher apparently( they weren’t ). After insisting that our transfer was there waiting and 2 hours of us walking round and round the airport trying to find it we got a taxi costing £150 to our hotel. Still we tried to contact by email to the company to check what’s going on, still no reply. Then on last two days I phone company again both times reassured that our transfer was legit, booked and would be collecting us at 5am to take us back. Needless to say it never costing £150 returning back to airport. On arrival back to the UK I was able to get in touch with the name of a company on the transfer voucher. To which a very helpful lady inform me that the operators(holiday company) had cancelled our transfer in January. Don’t touch this company."