Official London Theatre
32 Rose Street, London WC2E 9ET
Hours open
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
About the Business
Official London Theatre is a must-visit institution for anyone who loves the theatre or is looking to experience the very best of London’s vibrant cultural scene. Located at the heart of the city at 32 Rose St, London, WC2E 9ET, the institution offers a comprehensive range of theatre-related services that cater to the diverse needs and interests of theatre-goers.
As an establishment, Official London Theatre has been a point of interest for theatregoers for decades. It is a go-to destination for those seeking to buy tickets to the best shows in town, discover upcoming productions and theatre events, book pre-theatre meals or find local accommodation.
The Official London Theatre store offers a wealth of merchandise that will delight anyone who loves the theatre. Visitors can choose from a variety of souvenirs that celebrate London’s world-famous theatre scene. From posters to programmes, from T-shirts to mugs, there’s something for everyone to take home and treasure.
In addition to its role as a ticket outlet and store, Official London Theatre is also a hub for the theatre community. Its team of experts is always on hand to offer advice and guidance, share insights and insider knowledge, and help visitors make the most of their theater experiences.
At Official London Theatre, visitors can immerse themselves in the rich history of London’s theatre scene while discovering the latest trends and innovations in the industry. Whether you’re a seasoned theatre-goer or a first-time visitor, Official London Theatre is a must-see destination for anyone interested in the performing arts.
Reviews
"I booked two tickets to a show and booked the wrong date. I emailed in asking if I could change the date and they said I’d have to buy new tickets and the old ones would be refunded. So I purchased new tickets, replied to them with the new booking reference and within an hour the refund had been authorised on PayPal. All of this was sorted within a couple of ours, Amy (Theatre Customer Service Senior Agent) was very responsive and helped me promptly. From my experience, I would personally recommend. Thanks all, customer service was very good."
"Shocking service. Show got cancelled and they are trying to withhold payment back instead of a full refund. I would caution anyone using their services!"
"First time ordering tickets with them and will NEVER use them again and DO NOT recommend! They had an error on their website and sent me the wrong tickets, then wanted me to buy new tickets in order to get the correct tickets instead of just sending me the correct tickets. Staff and management were not helpful either, rude and dismissive and claimed I could not have a refund and the only way to get new tickets was to purchase new ones. It took a long time, several emails and follow-up calls before someone kindly LISTENED (Thank you Danielle) and I finally got the correct tickets sent without having to purchase additional tickets. I would have given no stars if that was an option. For peace of mind go elsewhere!"
"Shocking system. Tried to book under Mastercard deal and website down,, customer service less than useless. 1 star is generous."
"Website crashed out in booking process twice. I was billed twice for four tickets and no refund. My confirmation emails were found later in my spam email. To be fair they have responded to my emails but be careful of website crashes in booking process."
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