ODEON Kingston

"Large multiplex within a larger leisure complex. I can only speak for screen 2 IMAX. The picture and sound are up to the usual standard. The premier seats are a bit shabby and in need of reupholstering, plenty of legroom."

"We saw the new ant-men and it was awesome. The cinema was nearly empty so even better. Good service, clean and not too many kids in the theatre, absolutely amazing"

"Had a very enjoyable experience watching Avatar on Imax screen in 3D, but the after-sales service is shocking. I booked tickets to see it again, only to arrive at the theatre and be told the show wasn't 3D. I cancelled the tickets and they agreed to refund me, but that was almost 6 weeks ago and I have yet to receive the refund. You can't get anyone on the phone, so very frustrating to deal with."

"The seats were appalling with quite a few of the seats taped up and unusable. There should be staff inside the cinema to stop people taking selfies during the movie and for those just there to be on their phone all the time and talking consistently. There should be signs telling all customers to throw their rubbish in the bins provided afterwards too. Apart from that I wasn’t too impressed."

"I don’t like writing negative posts, however, the Odeon in Kingston Cinema 3 was absolutely terrible. We ended up walking out even though we enjoyed the movie itself until we left. There were broken seats, the stairs were falling apart, there was a terrible smell and the seats were just worn out and uncomfortable. The team are very friendly so I would give it high marks for customer service. Below scores are out of 10 Customer Service   9 Atmosphere   5 Presentation   3 Products   5 Wifi   Yes Location   10 Parking:    Lots of paid parking available. Overall   6"