Cheshunt Minor Injuries Unit

"I visited Cheshunt Minor Injuries Unit today with an injured wrist and thought I might need an x-ray to be sure it wasn't broken. When I arrived the receptionist (Tracy) was cheery and professional. I was stunned that my details were found easily, even though I reside in a different borough. Nice to see that the NHS can behave in a joined up manner here! I was quickly seen by a very helpful triage nurse (Bethany) and sent off for an x-ray. Couldn't believe how quickly I was called through by Peter to have the x-ray done and within a few minutes I returned my x-ray form back to reception to await the results. Soon I was called through by Jane to discuss the results and happily for me, no break but a bad sprain. The lovely Jane talked me through care of the injury and then I was free to leave. I would like to thank everyone involved for their impeccable service today - everyone I met was friendly and professional and the whole process took less than 2 hours!!! What a truly remarkable service this is."

"The whole process has been fantastic. I haven’t attended the doctors for years due to appalling service at my local doctors surgery in Loughton (Loughton Health centre, The Dr, Loughton IG10 1HW) I called them today to try and speak to someone about a painful injury and the lady said call Monday 8am and get in the queue! It’s been like this for years and I have spent hours and hours at Whipps Cross A&E wasting the NHS doctors and nurses time when these things could have been resolved by my local doctors. Cheshunt Minor Injuries Unit has been a godsend! I arrived and was seen within 10 minutes and off to X-ray moments after. 50 minutes from start to finish! Thank you for a amazing service."

"Went in to the minor accident part with a quite a bad burn on my hand. Nurses saw to me very quickly and patched me up very thoroughly. Shout out to Sarah who saw me, very friendly."

"Excellent care, delivered with only a very short wait. Minor injuries units are so useful, and the staff and set-up here is a great example."

"I am so grateful to the MIU at Cheshunt for helping me get a pesky piece of glass out of my foot a week or so before my wedding! I think the nurse I saw was called Jo and she was amazing and so determined to help me, plus she really knew her stuff and was clearly a very experienced nurse and helped to keep me calm. The X-ray service was so quick as well, the staff were all kind, it is a great centre to have so close by and I would recommend it to anyone! Thank you!"