Park Road Surgery

"Unfortunately I can’t say anything good about this surgery apart from the Drs that don’t discriminate due to race. I’ve had very odd experiences with receptionists which I don’t wish to disclose that have tried to make my life more difficult due to unprovoked “issues” (racist). Very unprofessional reception staff and not to mention how ill mannered and spiteful they can be. 10/10 for the Drs. 1/10 for the receptionists that think there slick and need to get a grip at there big age :)"

"I've been left over a year not knowing what is wrong with me - each doctor I see gives me a different diagnosis that I no longer have faith in what they say. I've been told it was menopause, Cushing's, sciatica and now I have found out I've had glandular fever since September but was obviously infected before then. I was left with inflamed liver which is still inflamed, swollen legs, abdominal swelling, and pain so bad I could and can still hardly walk some days. I've read that glandular fever doesn't last that long unless it goes chronic and that you should be potentially hospitalized. It's awful that you pay taxes and you're left to the wolves and unable to work. I cried because it was affecting my work life and all I get asked is ‘are you depressed?’ believe me, I've battled worse than this in my life I ain't depressed just in bloody pain! Also, when my bf attended to hand a sample in the receptionist with dark long hair looked at him and went ‘eww don't give that to me’ - the other lady ended up taking it from Him but the lack of professionalism and empathy to people in need of care is shocking. Also when I asked about testing for covid as I was never recommended to test while unwell or offered screening or a referral I was told doctors don’t test for covid as it was an agreement between you and the ‘government’ hmmm a health concern not affiliated with health care institutions but only government I guess we are getting ready for that digital currency aye!"

"Great gratitude to Dr. Gallagher for the care with higher professionalism, humanity, and for the successful surgical procedure! Happy Christmas and all the best in the New Year."

"Been coming here for many years and service in the past was very poor, as per other reviews. Rude staff, long queues and rigid processes, although doctors and nurses were always great. I've seen a significant improvement in the last 12 months. Takes a while to get through, but receptionists are helpful, ask relevant but unintrusive questions, and try to do their best for you. Doctors are excellent, despite massive workload. And nurses are always fun, caring and efficient. Hope this continues."

"I haven't lived in the area very long ( 3 years) but I've always been treated very well by Park Road Surgery. I've always found the receptionists to be very accommodating, and the doctors and nurses professional, empathetic and friendly. I was recommended Park Road Surgery when I moved here, and I pass on that recommendation happily. Very grateful for it and for Teddington Memorial too. Excellent local services."