Oakland Medical Centre

"Very kind staff. The nurse I had, Donna, removed my implant, spoke me through what was happening and I felt a lot better. She talked me through my contraceptive options at the end. Overall good & painless"

"I just wanted to share the excellent service i got from Ann Tregear at Oakland medical centre. I needed a prescription urgently which was emailed from the hospital. She dealt with it calmly and efficiently even though I was inpatient. I called the surgery at 10am and the prescription was at the pharmacy by 1pm. Thank you"

"This place is a joke, and my experience with them is 100% not a positive one. Was booked in for an appointment today, after being refused treatment by another clinic in Harrow as I don't live there. The receptionist called to cancel my appointment at the last minute, which I found to be totally ridiculous as just yesterday afternoon I was phoned to be told the appointment would carry on today. Such a total waste of my time, energy and money. I agree with the people on here whom have had the same experience. Totally unpleasant staff, unprofessional, rude and very judgemental in the reason as to why one needs an appointment. The questions I was asked before my appointment was booked were very highly private and had nothing to do with the reason why I was booking the appointment. I felt very degraded and uncomfortable by the nurse who offered me the telephone consultation in the manner that she was asking me the questions. I would not want to ever go there nor use their services nor wish someone else to go through what I went through. The staff there need retraining and need to learn how to be courteous and polite and more importantly, human. Which clearly at the moment they're not"

"Awful, sub-standard, and ricidulous. This surgery should be closed as it does not meet the standard expected for an expensive borough such as Hillingdon. It does not meet neither the patient needs nor serve the community properly. It is very badly managed and the staff are breathtakingly rude. I spoke to the Asian lady (medium built) at reception and she was rude! phew! patronising and self deserving. She was trying to convince me to accept that transfer of medical records from on practice to another can take up to one year! and telling me that I did not understand how computers work. I laughed. Couldnt believe it as I work with computers."

"Never wrote a review on Google but this clinic deserves it. Have called this Medical Centre for the last 3 months to get an appointment. Every time they are or full booked or not willing to take any patients as they are saying we are full booked. No way to get any consultation!!! Like none, what I heard is call us in 2-3weeks. If there is someone who can check this Medical Centre for professionalism please do! Absolutely not caring about patients. What they do is just hang out the phone. Terrible service."