Maidstone and Tunbridge Wells NHS Trust

Hermitage Lane, Maidstone ME16 9QQ

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3.8 316

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Hermitage Lane, Maidstone ME16 9QQ, United Kingdom

1622 729000

mtw.nhs.uk

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Reviews

Marie-Noelle Thurston:

"I've been to urgent care on a few occasions and although the wait time was long I was happy from the triage to seeing a doctor. Yesterday was the worst experience , staff member who took my BP wasn't patient friendly , the nurse who I spoke to after asked me why I'm wearing dark glasses , told her they are prescription ,I have a feeling the BP nurse and others commented on me wearing them ,hence her asking as I've never been asked before. The only person who was patient friendly was the Doctor , I felt as if I was wasting THEIR time. Their were a handful of people when I arrived , being in a family with medical backgrounds ( one being the chief officer of a hospital ) I advocate for the staff but the experience I had yesterday has left me thinking - if you don't want to do the job ,leave !"

almost 2 years ago

Serhat:

"I only rarely leave reviews but I got to say the best hospital we have been to. My partner fell over and hurt her knee and ankle, we went to A&E and from the receptionist to the doctors they were all amazing. Very quick and very friendly staff. The nurse that examined her made our day!"

almost 2 years ago

Booth Guitars:

"I attended on Friday and I expected a delay. Unfortunately, the delay was increased by many hours as I was left in a waiting area and forgotten all day. When I was eventually seen by the right people they were great and I was attended to very well. Subsequent visit today started well, with the booked in procedure being carried out straight away. Unfortunately, this was followed by many more hours in a waiting room, slowly giving up the will to live."

almost 2 years ago

Samantha Slade:

"Absolutely shocking, my adult daughter has been under the oncology dept the past year, caught covid from the hospital after surgery. Rude staff on the reception desk, considering we had waited 2 and a half hours past the appointment time a simple update would have been sufficient but was met with rudeness just for asking how much longer Just had chemo for the first time, no after care, no emergency numbers given basically left to get on with it. Just thankful she has family to help her."

almost 2 years ago

carol hunt:

"Probably the most positive experience i have had with the NHS today and my first visit to Maidstone Hospital. The staff were attentive, respectful and explained everything to me fully. I felt less like a 'body' and more like a person."

almost 2 years ago

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