KIMS Hospital

"Private patient experience as an NHS funded patient. A couple of very small admin hiccups but quickly rectified. My Surgeon, Mr Nik Bakti, is just excellent. His reassuring manner and extensive expertise is first class. The Consultant Anaesthetist, Mr Rob Williams, was equally reassuring and put me at ease while putting me to sleep. The recovery team were so nice and the Nurse looking after me afterwards was lovely. I will always want to go to KIMS Hospital if I ever need any further treatment."

"I cannot fault this hospital and staff. They work tremendously hard to treat you as an individual. My experience was an overnight stay for foot operation,. Every member of the orthopedic team, from surgeon and his team to care nurses, porters, reception, were kind, caring and extremely hard working. They were all angels!"

"After suffering with kidney stones in October 21 I bit the bullet and spent a smidge under £5000 and was told by Mr Tom Smith at Kim's that after my operation blood tests would be taken and my kidney stones sent off for analysis in order for me to know the cause of the stones and take the right course in diet/medication to prevent it in the future. After my operation the pain from the stones never went away, and after being told results for the stones analysis should take no more than 3/4 weeks, after nearly 4 months of asking for an update on the results I was eventually told they was never sent for analysis! I paid £4900 for my kidney stones and I still don't even know what caused them, the pain never went away and after making many changes to my diet and increasing water intake daily I do in fact still have kidney stones in the same kidney less than a year later with the pains never actually having gone. Unacceptable."

"My wife was previously booked to have surgery at The Spire Alexandra, however it was a complete debacle. They lost her blood results, cancelled her surgery (which she had waited 4 months for) 3 days before the date and then gave her a new date in 3 months time. We spoke to Kim's and they had my wife seen the same day by a new consultant, bloods and pre-op assessment were carried out in "

"A very good experience across a number of visits. A relative of mine had their Hip replaced here, it was a completely different encounter to their NHS hip replacement. The surgery itself was far better, much less after care needed, anaesthetist was way better and they were home sooner. I've also been in on a couple of visits and it works like a well-oiled machine, hardly any waiting around. Such a shame NHS hospitals cant function as well as these places. It serves illustrate just how much reform the entire NHS needs if we want to repair it, money is not the magic bullet, the problems lie far deeper and are definitely not a simple."