Darent Valley Hospital

"My brother was admitted to this hospital via A&E A few weeks ago it was excellent. They took blood test x-ray within 35 minutes. It was put onto oxygen he had pneumonia sepsis, low blood pressure. The nurses in the doctors were fantastic. He was in hospital for eight days recovered and came out a few days ago. Thank you to all the doctors and the nurses that took care of him without them, he would’ve died"

"Unfortunately, it's almost impossible to access any services other than A&E as of late so all of the pressure falls on to the hospitals. I had to bring my son here as a last resort and they were amazing. Very thorough and friendly and didn't fall short of providing the care my son needed, regardless of the almighty challenges they face. Very grateful to have this service and thank you for everything you do."

"If your child is sick highly recommend. Pediatrics will have brain storm before they will start treatment. Of course always you will find black sheep so keep your eyes wide open. Children's ward very well prepared for little ones. Outdoor playground, playroom, corridors with toys, nursr will prepare toys for your child and will bring to bed, also coming therapeutic dogs to comfort your child. Parents room with tea and coffee. They will give you spare nappy if you don't have. Bathroom painted with ocean animals, will give you towels. Food wise you will get breakfast, lunch and dinner and 2 times a day snacks."

"My mother was taken into A&E back in September and compared to her last episode a couple of years ago, this experience was a massive improvement which was good to see. The check in process was fairly short (1 hour to be seen by the doctor) and the attending doctor was absolutely brilliant - she kept us appraised of the sequence of events and a timeline and stuck to those times. There were updates every 20 minutes which just never happened before. The nurses and staff were all very helpful and professional despite what must be punishing schedules. The only negative was having to spend the majority of time waiting in a hallway but at least it was clean and tidy. The whole process from arrival to discharge was around 4-5 hours and at no time did we feel abandoned or have to chase up anyone. They have clearly upped their game and fingers crossed it continues."

"I had endoscopy done today by Nurse lead clinician.All the staff there were most helpful and oblidgeing . The endoscopy nurses were very professional, courteous and informed me of the procedure in detailed. I was most impressed by their skill and knowledge and precision in carrying out the task. The nurses took great care to allay any anxiety I may have and reassuring me throughout the endoscopy step by step until the procedure is completed. They also explained to me the result in user friendly language. They have advised me on diet and lifestyle issues. My wife who was waiting in reception were given cups of tea and biscuits! What more can one ask,such excellent care and service! Great NHS and all the staff are WORTH IT! Thank you once again from a most grateful patient! Mark Lee 9 Nov.2022."