Sevenoaks Hospital Hospital Road, Sevenoaks TN13 3PG

"Have needed to use Sevenoaks hospital a good few times. Always received good care here. Fantastic to have this service on my doorstep."

"Quick and efficient experience as I needed to take my one year old son. Was seen within 30mins and was very pleased with the GP. The NHS at its best"

"Experience today: Receptionists and nurses rude and unhelpful and rather waste time arguing or being patronising they don't care about you at all they clockwatching. In the time they argue they could've seen you! I called in advance to get their help and come in pain with hot oil in my eye and they don't care, I arrived 7.36pm. I remphasised I don't have a choice to go anywhere else I don't have money or transport, but of course they don't care or understand all about the money here! When I arrived there was 2 people sitting there. There was one person sitting in the waiting room when I left the place about 7.50pm and someone was being called to be seen too! They refused to help and see me they care about their precious clocks Literally this nurse was sitting there not even doing anything! They wasted more time going on and on about how they weren't gonna see me. They would rather spend the time arguing and waste time than see me than even try and attempt to help me, they weren't even busy interrogated me about why can't someone drive me to a and e and I have to repeatedly tell them and my mum, I don't have any way to go there and then this Kate the receptionist accuses me of being rude when I wasn't I just literally explained to her that "I've already told you I can't get there many times!" She's like can you not be rude to me and I'm like I'm not ! They told me to book in and continued to go on and on how they weren't going to help me! Such a waste of time and money and resources, what's the point in advertising 8pm close when you refuse to see anyone new after 7.36pm!?! It's false advertising and misleading! I told them to feedback this and make it clearer but I doubt they will! Called the emergency services instead and told them about my poor experience how they refused to help me. Eyes are important and precious things but of course they don't care. Back in the day it was more a pleasant experience me and family been going, but now it is not sadly good place to go, been going for over 30yrs."

"Huge thank you to the absolutely wonderful staff at Urgent Care. Went today as had a large splinter lodged under my toenail into the side of my toe. The reception staff were warm and welcoming and did a great job managing the flow of patients coming in. I didn't wait long at all. The two professionals I saw were wonderful. They were so friendly, dealing with the splinter quickly, reassuring me along the way. There was just a lovely atmosphere created by caring and clearly passionate staff. Thank you!"