Roomes Furniture & Interiors

"Excellent traditional department store of the kind all too rare these days, with service to match."

"Pre delivery I received a first class service but post delivery not so much. Expensive furniture badly made and unfit for purpose yet Roomes believe the 2 technicians who came out from the manufacturer to assess and who declared there were no issues having informed me they were not allowed to detail any negatives."

"Very good store for all sorts of household items and furniture."

"I am very disappointed with my blinds ordered from rooms The lady in the blinds department is alway off or when you do speak to her she’s rude and unhelpful. I paid just under 4k for blinds I had to wait several weeks before they arrived and keep chasing with no one coming back to me I was not an expert I saw a small sample of a material, which I thought looked really lovely. About two months later the blinds arrived and they looked awful the material was all floppy and did not sit right it was wonky when it was put up on my window and the curtains were about 3 inches too short from the floor so all the draft comes through. I complained and I was told they would come and inspect and on the inspection I was told there was nothing wrong and that’s what they were supposed to look like ! I’m devastated. In addition to this I called up recently and told them the blinds have not been put on the windows correctly the strings are all different levels and that might explain why they’re wonky I asked could you come and fix them please and I was told I could do it myself or if I want them to send somebody out I will be charged. Disgusting customer service I feel like I’ve paid a fortune for absolute rubbish. I’m stuck with it"

"Well displayed furniture in a large store on 2 floors with sweeping staircase and lift access. A wide range of styles and brands from expensive to middling. Has frequent sales so always worth checking for discounted prices but it's not a cut-price outlet. If you're looking for well made furniture definitely worth visiting. Good parking as well."