Wetherby 8 seater Minibus & Taxi

"Submitted a request for a quote via the company website. Heard nothing in response after a reasonable amount of time. Called and again made an inquiry only to be told that the company only had eight passenger vans available when the website (and company name) specifically state they have minibuses that can accommodate 16 passengers. Asked for a recommendation for an alternative business for a minibus only to be given half a name and no phone number. Really poor customer service. Should definitely avoid if you're actually looking to book a minibus as advertised. *In response to the entirely unprofessional commentary from the business below, I want to make clear that what I requested was a minibus to make multiple trips. Not a coach bus to carry 60 people at once. And again, I was told the only vehicles available were eight passenger vans and no actual minibuses."

"We had 2 cars booked to take us from a local hotel to a wedding venue , booked 2 days in advance and confirmations received . The taxis didn't show up , and after waiting 15 minutes I rang to see where they were , only to be told they had cancelled them and they wouldn't be collecting us . When I asked why , they couldn't answer only to say they had sent an email to cancel , which I had not received . When I asked why they didn't call me or send SMS to cancel , as they confirmed the booking via SMS they told me they didn't have to as they had emailed , ( which I had not received ), and checking email isn't something I would normally do when I'm stood outside with my family waiting for a taxi . Shocking service , and thankfully we managed to source a better and more reliable service from Premier cars...if you want a taxi to turn up that has been pre booked and confirmed DO NOT USE Wetherby Taxis ...zero stars really should be an option for this outfit ."

"Booked last minute late at night for 8am the following morning. Very straightforward and easy, updates of every stage to my phone too."

"If I could leave zero stars I would. Never answer the phone. So booked online. Only for the next day to cancel both bookings I made with no explanation and not answering the phone."

"Booked a taxi this morning from wetherby private hire I was well impressed with the service got me and my friends to my destination on time even with this bad weather conditions I will be using them again I would definitely recommend this private hire company to everyone"