Premier Inn Liverpool City Centre (Lime Street) hotel

"We stayed here Jan 9th with a family and double room. The staff from start to finish were so friendly and interacted superbly with my kids. The rooms were clean and comfortable, including the nice touches left in the room. We couldn’t recommend this location anymore."

"Arrived the 16th Dec 22 had booked for 3 nights stay. Reception staff lovely. Disappointed with small room and second bed looked like a child's bed. Following morning we spoke to Megan and she was so lovely, she changed our room. And gave us a complimentary breakfast for Sunday morning. Our breakfast on Saturday morning was lovely, Megan and her team kept the food topped up and it was all lovely. Unfortunately Sunday morning, a different team, the breakfast was very disappointing. There was a shortage constantly. No sausage, then no bacon and so on. Sausages, when they did come out, looked raw. Wish Megan and her team were on as it would have been perfect. There was a constant queue of people waiting on something that was being cooked. He was not organised in his kitchen. Also he was touching the spoons instead of handles. Very unhygienic.Glad it was a complimentary breakfast as I wouldn't have wanted to pay as was not value for money."

"Molly L - what a gal! What a woman! What a BABE! We love you Molly L, you have made our week feel like a breeze. If I could take you home in my suitcase, I would. You are the most wonderful person and I wish you every success in life. Room was alright as well."

"The smallest Premier Inn room we (4 of us) have stayed in - they're not as 'standard' as you might think! Breakfast was chaotic - no clear walkway to the drinks station, which meant you were always stepping around diners. No proper coffee, just sachets & hot water - the coffee machine was broken throughout our visit. Suspect staff levels were low, because those we did see were run ragged. But I cannot fault the central location of this hotel."

"A very nice hotel had a great time. It is in an amazing location so close to the train station you can literally see it from the door. It is a little hiden but quickly found it. Only a few little things let it down so I couldn't give it the full 5 stars. Check in was ok the the self check in didn't work so we had to got to reception. It took 3 attempts to get a card that worked not the staffs fault but the system seems buggie and needs to be looked at and old cards need to be replaced. The rooms were nice and Mosley clean a clogged extract fan let it down I don't expect these to be spotless but definitely not like the below photo. Also it seems that the paint is peeling above the sink. (Photos below) but overall not bad and wouldn't affect my stay. The bed was very comfortable and they had extra plows. We had a room with an extra bed but it didn't seem very comfortable you could feel every spring but again it didn't affect us because we didn't use it but something to note if you are booking and need the extra bed. The room did have air conditioning which the temperature could be adjusted from the room. But we couldn't change the mode ourselves for some reason. So on our first day it was on hot we guess that if you put the temperature down it changed but that wasn't the case so it made the first night very hot and uncomfortable and we couldn't open the window as it didn't open so we just switched it off but it remained very hot and stuffy. The next day we did ask reception if this could be changed and they were more than happy to change the mode for us to cool rather than heat so the next night was so much better. So if you find this don't be scared to ask to get it changed as the staff are happy to change it for you not sure why it isn't an option on the panel... but this was quickly resolved so bonus point. Breakfast was amazing and had everything you need for a full English breakfast but a strange thing happened on the last day all the other days was help yourself to as much as you like for cooked food buffa style. However on the last day you had to be wait to be served but you still had to get your own toast and tea and stuff and it was ok but it took so much longer and you might not get everything you want and in the way you want and because you was doing most of it your self anyway it doesn't make sense to have to wait for the cooked bit when it's all there. May I suggest Premier Inn do one or the other make it a full help yourself or make it full service. But not a hybrid because it doesn't work. tea and coffee are fine but not this half and half for cooked by the time I got my food my toast was cold...the bathroom was amazing the shower was great had lovely and high pressure and we had a bath in our room which was a nice surprise. Provide soup was fine and smelled lovely but definitely on the cheap side but what I expected to be honest. Shower curtain was clean and they seemed to be changed and washed fo each guest. Towels were provided and were changed on request. Overall this was a lovely place to stay. It had nice and friendly staff that provided a great service, the room was clean and the food was great. Would stay again if I needed to."