Tesco Express

"I am pretty much sure this is the best Tesco Express branch in London - if not in the whole UK. Great selection of Tesco Finest products, a rather large variety of fruits and vegetables, the team members are always very helpful. Great it’s an EVRI delivery point now as well. Thank you!"

"Very bad Evri collection point. They always spend ages to find the parcels, sometimes they don't find them... Plus it has been 3 months the Evri printer has been broken"

"Well stocked Tesco express. Has good range of Tesco finest items are are not readily available in other local Tesco expresses"

"I went to this tesco express to pick up an evri parcel. I was greeted by a lovely tall, young gentleman but after him, it was such an unbelievable experience. I was directed toward the cashier where the manager, barely looking up, named zenaiya demanded a code. Informing him that the guidance is that I need a QR code and can complete the rest of the process in store, he retorted I leave him my phone until the driver arrives?! I was taken aback given I thought I was being polite and courteous and confused as to what prompted such a smart-arse annoyed response. When I tried to resolve the confusion explaining the website said this store didn’t need a print out so maybe the website is incorrect, he started lecturing me about how half of London’s evri printers are not working. Having been patronized, spoken to as if I was a massive inconvenience and dealt with so rudely, I politely replied that I understood and maybe if we started off with this context it then I would know not to speak anymore (as clearly speaking to a customer is very annoying - I would hate to think what the outcome would have been if I was rude or responded with, very much entitled, annoyance and anger at his treatment). Without closing the conversation, he turned back and finished stating his orders to the cashier. When he walked away, Chelsea, clearly having received customer service training from this manager, helped me with other parcels which I needed to collect so didn’t need any printing or help from tescos. There was no politeness or smiles so can’t imagine they boost their customers Friday mornings! When I asked for the name of her colleague, she flatly refused to give it to me as he was her manager?! At a loss and not wanting to spoil my Friday morning, I quietly took a note a note of her name and didn’t not argue back. There must be a reason why the staff wear badges with their names in big letters?! So I don’t think names are meant to be a secret?! I felt intimidated and like the manager would shout at me or start a fight so did not want to approach him - reflecting on this, I can’t imagine this is in the manager training for Tescos? I finally received the packages from the lovely man who I spoke to when I entered, which I am very grateful for as he handed the packaged answering my question of the managers name when asked, used please and thank yous (yes this basic politeness was missing in zeneya and Chelsea), engaged in a polite manner (I wish I took his name as he really was lovely) and smiled and wished me well. The one star I have given is for him"

"Came to collect a parcel - you have the best Tesco staff member (guy with black hair) , super polite and friendly! So refreshing"