Asda Hounslow Superstore

"This store is becoming worse everyday. First they have cut so much staff that there are always queues at checkout counters and now you need to queue to get your parking ticket scanned and most of the times there is only 1 member of staff to handle complaints/returns/queries and parking tickets, 5-10 customers in waiting all the time to scan their parking ticket, Photo attached!"

"This is my local asda. I am here every single day, and when I say every day, I mean it. Mainly for alcohol and snacks. Just in 1 year my alcohol bill at this store is over 3.5k. Terrible security. Seen the guy 1st time today. Indian freshy with broken English. Done my shopping, on to self service checkout. Paid and then the staff takes the security tag off the bottle of alcohol. This is only done after payment is made. Bagged my stuff and left. On the road outside the security comes running demanding for recipt. What a joke. 1st- he has not seen me on cctv stealing anything 2nd- he has not followed the basic security of SCONE (select, concive, observe, no pay and exit) he conformed to me that he does not know what it means. I know this as I have my own security agency. Most of the time I don't even print a recipt as I am in a rush. On this occasion i had printed a recipt. The staff only take the tag off after payment is conformed. Terrible security training at this store. They make you feel like you are a thief. The recipt is attached to this review. Might start using a different shop till the security are retrained in basic procedures Update - I have been asked to reply, how am I ment to do that? I have attached the recipt to this review. Its got the time, terminal number, date etc. Its as simple as the manager going thru the cctv at that time"

"Hit and miss. They have everything you need but the tills are a joke and validating your parking is an even bigger joke. First que at self service then que again at customer service to validate parking. At one point there were 6 crying babies in the que with parents waiting for their tickets to be validated. New system desperately needed."

"This is a huge superstore in Hounslow. You get groceries at a very good price. There is cake box and Haji baba (Halal) meat section. One of the stores where you find halal stuff. For things like cake box and meat, you need to bill separately. There is also a section for Krispy Crème doughnuts. You can find George apparel and Claire’s Accessories in store. One stop shop at best price. There’s organic stuff too but you need to look at right sections to locate them"