Tubs Direct Ltd - Hot Tubs and Swim Spas, Bury

"Very good service and their deals are unbeatable! We found the perfect spa for our needs and found it best valued with Tubs-Direct, the financing provided was especially easy and helpful. As I said their prices are unbeatable, although they are located 100+ miles from us, they were able to deliver and the delivery service was tip top, we can appreciate our our garden was hard to get too, but delivery from the truck to our patio was completed in a matter of an hour! However we hit a snag, unfortunately things happen that are out of both our hands as our tub needed a single part replaced shortly after being used for the first time, no big deal these things happen. Tubs-Direct support got on it and got us the part and drove all the way from Greater Manchester to Cambridgeshire to replace it. Vicky and Melisa were very helpful and incredibly friendly to talk to. Would highly recommend Tubs-Direct"

"This is a very useful place to visit. Very knowledgeable staff, and very helpful. They sorted us out without any major issues and I'm so far I've been very pleased with their service. We recommend them to anyone thinking of buying a hot tub"

"Wish we could give Ron and his team six stars. From the moment we started this process to date, it has been seamless (from our end at least!) Expectations were managed and the swim spa didn't disappoint. The experience has been wonderful and the aftercare is brilliant. Even when a component failed, it was fixed and resolved in no time at all by the manufacturer and the team at Tubs Direct took care of it all. You can't put a price on peace of mind and that is what you have with Ron and the Tubs Direct team. Special mentions to Vicky, Melissa and Vinny for putting up with us and making this purchase very special! :)"

"We went with this company due to having had issues with a different hot tub company. We were a little hesitant having read some negative reviews but we needn’t have been. We ordered the BeWell Fiji elite tub and it was delivered and installed without any issue within 5 weeks ( we could have had it sooner but we wanted a delivery date that suited us.) The service has been fantastic. Kept up to date with stuff along the way. Delivery was bang on time on the day arranged. The lads who installed for us were excellent and patient considering the crane we arranged ourselves was late turning up. The hot tub itself was perfect with everything doing what it should and the sound system is immense. Melissa followed up with a phone call to make sure everything was okay. Couldn’t be happier. Definitely try these as they are well priced and extremely helpful."

"We had a good experience with very little to complain about. The hot tub arrived within good time, the delivery was on time and was fairly easy. We had taken the time to ensure the ground and electrics were 100% which made things easier. Once the hot tub had been connected we were talked through the filling and preparation process (we obviously didn't expect the guys to fill it as this takes a few hours). There was slight damage to a screw cover panel which we are still awaiting replacement for but it is so small I'm not kicking up a fuss. Once up and running I had a few questions as I am a new hot tub owner but every question was answered and we have enjoyed the tub for a good few months now. I know that if I have any issues the guys will be on hand to answer them."