Crystal Palace Beauty and Nails 41 Crawford Street, London W1H 1JN

"Very clean, lovely interior, friendly staff, great experience overall. So far the best pumper experience in London. More eco-friendly than in many other places."

"My husband and I purchased a full body exfoliation + body mask + massage. We weren’t disappointed. It was so relaxing, We started off by spending 15 mins in the sauna then being exfoliated and soaped on top of a marble slab. Finally, we got a massage while the body mask was being applied. We both chose the chocolate mask and it felt indulgent. After which, the mask was left for 15 mins then we were asked to shower. It was a unique and lush experience. Props to the lady who did my treatment and the gentleman who did my husband’s treatment. They were very skilled, polite and just so good at what they do. They’re amazing. Deducting one star because the body wash, shampoo and conditioner in the shower room could do with some improvement. But overall, it was a great experience. We’ll come back again."

"Alona and Ola were amazing and the best people to do our hammam. They made us enjoy every bit of the experience and we will definitely be back because of them!! 10/10!"

"My absolute favourite place in London for a Turkish hammam. The staff is always super friendly and welcoming. The treatment is so relaxing and leaves me feeling rejuvenated."

"We found a deal on Groupon and decided to give it a go. It was hamam and a body mask of my choice. It was £65 for two people which was great price. Instead of purchasing at Groupon the spa place allowed us to pay on the day. When we got there we were taken to a seating area where we had herbal tea of our choice. Two of us in our party went first around 1830 and the other two around 1900 pm. We were taken to a steam room where we sat for 15 minutes. Then they took us to another room where we were asked to lie down on a marble slab. Then they bathed and scrubbed our body and applied mask of our choice. What I didn’t like was that the water they were throwing at our body went in our ears and nose cause of the way it was splattered on us. I opted for chocolate body mask which was very runny. After mask application the ladies left us for 15 minutes. I have had this done before. They should have wrapped us with cling film to get the best results out. After that we were sent to take a shower and provided us with disposable towels. The ladies who took us through our hamam experience didn’t speak proper English. It was hard to communicate. All in all I would give it a 3.5. This is cause even though their first language wasn’t English they were very courteous."