Turquoise Beauty

"Awful experience. Do not use this salon. Booked for a massage. Still not seen 45 mins after scheduled time. No explanation or apology . Left as my parking was going to run out. I had to endure the most awful loud foreign music while the staff danced around and shouted at each other. Left without my treatment and with a splitting headache."

"I visited here after viewing the Groupon Voucher, unfortunately I would not recommend anyone to visit this salon and avoid it under all circumstances! I was sat waiting for 1 hour for my appointment, which I didn't mind because I was late to my appointment. When the appointment started my treatment was continuously stopped because they had forgotten that they had taken appointments. The lady kept reassuring me that the cut would only take 1 hour. An hour and a half later I was still sat in a chair with no idea of when I would leave! Finally 3 hours later I was about to leave the salon and I was asked to pay a bump of £50 instead of the initial £29 quoted. I managed to get this down to £40 but all in all it was a horrendous experience and I would steer clear from this place!"

"Absolutely terrible. Had a Groupon voucher for highlights cut and blow-dry with a friend. We were forgotten about. I had my hair half cut when the lady realised she hadn't washed the bleach out of my friends. Her boss then came over and tried to blow dry my half cut hair. My lowlights also came out completely unnoticeable. My friend got charged £20 extra for having long hair despite the fact that they hacked the length off before they began dying/styling it. Utterly terrible experience."

"Very modern saloon, staff are friendly. Was great experience would visit again."

"Do not go to this salon!!! I have just come from there and whilst the colour is nice, the ‘blowout’ (if you can even call it that) is AWFUL and I was there for FOUR AND A HALF HOURS!!! There was absolutely no professionalism whatsoever. The hairdresser who cut my hair put the gown on BACK TO FRONT, so the hair dye (blonde) got onto my jeans (black), she left me half way through my foils to wash somebody else’s hair, and then had to rush the rest of my foils to get the bottom ones out. The towel was soaked after the bottom foils were taken out, and I wasn’t given another one after I took it off, so when she washed the rest of my foils out, she just put the same soaking wet one on me again. When I left the salon, my back was SOAKING. She also dyed her eyebrows, washed her hair and blow dryed it all whilst I was sitting there as a client! I asked her at 3:30 how long it was going to be (I had been there for 2 and a half hours at that point, and I now really needed to get going as one, that’s a ridiculous amount of time, and two, I had plans, and I told her that, too!) and she said 40 mins or no more than an hour. AN HOUR AND A HALF LATER I was leaving, AND THEN they charged an extra £20, even though I was using a Groupon and it didn’t mention anything about additional charges. All the while the woman at the till was on the phone, and I just had to wait till she got off the phone. Absolutely terrible. I’ve never had such a bad experience at a salon, I honestly haven’t. I suspect because I was white, they didn’t treat me well, as anyone else who came in of their nationality was treated much better and quicker than I was. Can’t believe it. They should be embarrassed to treat people like that."