The Nail Bar & Beauty
19 Staines Road West, Sunbury-on-thames TW16 7AB
Hours open
Monday:
9:30 AM - 7:00 PM
Tuesday:
9:30 AM - 7:00 PM
Wednesday:
9:30 AM - 7:00 PM
Thursday:
9:30 AM - 7:00 PM
Friday:
9:30 AM - 7:00 PM
Saturday:
9:30 AM - 7:00 PM
Sunday:
11:00 AM - 5:00 PM
Photos
Location & Phone number
Reviews
"Great eyebrow wax and dye, gave me a mini facial with aloe Vera after. Nails ok but felt rushed and unpersonal."
"The shop owner is a professor in the nail industry. But the shop owner often goes out and rarely goes to work because he likes to do little but quality. If anyone wants the shop owner to do it, book his wife. His name is Nhiên This shop does the best and the fastest is the shop owner"
"DO NOT GO HERE! MANICURE DREW BLOOD/AGGRESSIVE STAFF. I wouldn’t usually write a review but I am shocked by the experience we have just had. Wouldn’t even give it one star. Went in for SNS, firstly the manicure and application was the worst I have ever seen. Secondly they cut my mums hand twice during the process. When she left she realised within a few moments that the service she received was not acceptable, she went back in to speak to them and left in tears after being shouted at and threatened by the staff. When I went back in to make a complain I was met with the same aggression, they wouldn’t hand over public liability details or name of manager/company etc. Terribly run business- unprofessional and shoddy work. We will be reporting to trading standards. Save yourself the drama, don’t even bother going. Someone else complained while we were there too."
"DO NOT USE!! VIOLENT AND AGGRESSIVE STAFF - TERRIBLE SERVICE. This is hands down the worst service I have ever received, the product I paid for was not what I received and upon bringing this up with the staff I was met with the worst customer service I have ever experienced. I was shouted at in front of a shop full of people for raising the points that I was not happy with, I then asked for further details of their public liability insurance which was not given to me. Makes you question whether they are insured correctly? The lady shouting at me was very confrontational towards me and almost made me feel as though she was going to hit me, I have never experienced anything like this in my life…and in front of a shop full of people?! As I was stressing my problem to the lady I could see lots of other customers acknowledging my concerns and a few even pulled me to side and agreed that this was the worst run salon they have visited. Reports will be made and this will be taken further. Complaints should not be dealt with this way and unfortunately they will now have to learn the hard way."
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