Tchibo Coffee International
Blenheim Road, Epsom KT19 9BE
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 4:00 PM
Sunday:
9:00 AM - 3:00 PM
Photos
Location & Phone number
Reviews
"Worst online shop service ever. Awaiting refund for over 2 weeks now. At the beginning they've lied to me and niw ignore my emails. Horrible service. Don't buy anything from them. Any other retailer is better than Tchibo UK."
"Absolutely appalling service. 10 days ago I called to order coffee beans, hot chocolate and cleaning tablets. After 4 days of constant calling and leaving messages that nobody responded to, I finally spoke to someone who placed a next day delivery for Saturday morning. Saturday morning came and went and no delivery. After much chasing of the Saturday delivery it finally arrived on Wednesday. And guess what? No Coffee. NO COFFEE!! The box of chocolate was also short by 2 bags. Customer services could not give a hoot that I've been without coffee to sell for 7 days. I should've know better as the service has been shocking for months, but this is the last straw. Today I've placed a next day delivery order with a fab company and I'm saying goodbye to Tchibo forever."
"Used to be amazing. Always next day delivery and good customer service. Now delays and poor customer service. Lady in customer service needs sacking. Last time I use them."
"The Tchibo US company sold us a used machine as new and will not return call after numerous messages and email trying to rectify the situation. The machine does not work and has coffee residue (it's supposed to be new) inside. You can not get a live person on the phone only leave a message. They send an email that someone will contact you and they never do. DO NOT buy their $500 coffee machine."
"Great company and great coffee. Have visited the sight a number of times and have been given wonderful coffee from their main bar area. The machines offer business a great and easy way to generate money from automated coffee cups, which do work out profitable compared to other coffee companies."
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