Asda Chadderton

"It doesn't matter what time you go into store there the shelves are never stocked. The music is too loud and the store uncomfortable to shop in. The tipping point is the rude, disrespectful staff who stare and walk through you and when they do speak they're awful. The self service staff are the absolute worst!!!! There were 4 of them just stood there watching people struggle and gossiping about a poor customer who was clearly struggling. Tesco is just up the road, save yourself the agro and go there."

"Awful trip today. All fine until I got to the tills. I’d selected 3 gift sets priced £6 but 3 for 2. When scanned they came up individually at £14 so I called over a member of staff and explained they were labelled £6. She told me they weren’t and I assured her they were. To check she asked me to come to find the items. So leaving my half self served shopping I went to see, and yes they were labelled £6 on the stand. A lady was using the self scanner as we got the the stand and she said to me and the shop assistant Sue, ‘ they should go if this as they’re marked wrong’. Sue said they wouldn’t not when they should be £14. We walked back to the tills. I said please take them off as I only went to buy them at £6. This should have been the end of it. Yes id been inconvenienced but at this stage I just wanted to finish scanning my shopping. Sue didn’t remove the item instead went for her supervisor Sue 2. This is where the problem started. What an arrogant and rude woman. She needs to realise she is paid to deal with customers! Instead of taking the original shop assistants information that yes the items was advertised at £6 she asked me to go show her! I said no thanks I’ve just been around the supermarket once. Can she please just take them off. Buy this time it’s getting embarrassing people can see the fuss and I just wanted to get out of the shop! She then says we’ll ‘ I was going to honour the £6 but if your being rude’! Why say that. Only to antagonise a customer! I’d already asked for the item to be removed. Asda you need to talk to Sue about customer service. This could have easily been rectified with the supervisor handling the situation with some care and believing her colleague who confirmed I was right. She should have offered me the items at £6 not try to say no because I was greeting stressed. I have a blue badge, I have severe anxiety plus had part of my foot removed recently and it’s painful being stood up and walking. The who situation was drawing attention to us but supervisor Sue had no people skills what so ever. Really poor service!"

"Fantastic service from staff member Julie Alexander. She is really polite and always helpful. Earlier this year I got cash back from the self service area and left it in the machine. Julie booked it into customer service and when I returned the following week it was there waiting for me. I never have to wait to get help with Julie. Steve"

"Went into Chadderton ASDA yesterday for some birthday cake candles there was a colleague on the same aisle putting out stock. That's what I first thought then he had both earphones in busy speaking to someone on the phone. when I asked him twice just ignored me."

"Visited early Sunday morning in Oct. Fuel pay at pump no problem. Plenty of free parking with wide disabled bays. Some people still wearing face coverings. Most shelves were fully stocked, with only a few items we wanted unavailable. Plenty of staff around to help. Checkout quick, safe and simple."