Domino's Pizza - London - Preston Road

"Thank you to Arvind who helped us massively. We were having a kids party at the Masonic hall in Northwick Park and needed 15 pizzas on a Sunday early afternoon. Arvind came in early and made sure the kids were fed on time, with a lovely Dominos product. Thank you! Would recommend."

"Horrible managment and customer service! I have ordered pizzas as had friends over. After 40 min i noticed there is no updated on the app. I've called branch. They said they are extremly busy and i will have to wait another 50min to 1 hour. I just don't understand why they accept order if they are not able to deliver?! I was promised next pizza free. I was just ignored after. I was extremely upset as it was to late for me and my friends to order somwhere else. My evening was ruined. Except customer service also pizza itself is not as it was as most of the times comes cold. Wouldn't recommend it."

"Don’t order anything from them. I placed an order, the app was showing me it was delivered but it wasn’t. We went to the store, where a guy behind the till told me, he was the one who delivered it but he couldn’t as i didn’t picked up the phone. (No one called me!) When i asked to read my phone number from there system he said: oh it’s your mistake because you entered only 9 numbers. I asked him 3 times to call me just to see if really doesn’t ring, when he did surprise-surprise my phone was ringing. I m working in the hospitality with customers, i know it’s not easy, but at least don’t lie , be honest and respect them. It’s unbelievable that he was keep repeating that it was my mistake and we ended up he was lying all the time. If you don’t have a driver give a call for the customer and let them know maybe instead of waiting they will go to pick up the order. Disrespectful!!! Update: the Customer Service team contacted me, they are really nice people and trying to fix everything, thank you for that!"

"Paid £20 for a medium meaty pizza with very tiny portion of meats! Don't order here!! Don't wasted your money for a very expensive and tiny pizza, poor service! This happened twice, the lady on their phone was very rude and hung up!! Beware!"

"I am a loyal costumer of Dominos and enjoy each time I eat their pizzas but this restaurant has a bad management. I do not recommend to order anything because their costumer service needs a lot of training. My pizza was bad made, there was not sauce, and I claimed by phone call. Basically they hanged up on me 5 times. Very disapointed and for sure I won’t order anything of this restaurant anymore."