Crossways Dental Coulsdon

"It's so disappointing when as a private patient you pay a lot of money for treatment ( had envisalign done by Jatan - brilliant result , 3 monthly cleaning and checkups by the lovely Aiesha - brilliant ) and expect a pleasant welcoming experience from the moment you arrive and when you leave and don't get either. 7 minutes after my appointment was due I asked if she was overrunning and she said "Nahhhh"then went to ask and found that Aiesha was waiting to find out if I'd arrived. I had my treatment which was done nicely by Aiesha , went to reception to pay and after waiting 5 minutes as the person in front was paying with coins, the receptionist said "63!" (I presumed this was the amount I owed , so paid . That was the only words she spoke to me , no please , no Thankyou , nothing . Maybe you need to think about employing someone like Lucy who was there for years and always lovely , polite and welcoming . Amanda Keogh"

"Booked my appointment online and I was made to feel comfortable at my appointment as I have a fear of dentists. I have a treatment plan set up which is clear and I can understand my treatment and when it will be and there are no surprises. Also you pay as you go so you don’t get one large bill at the end. The staff are friendly. It was a good experience as I really don’t like going to the dentist."

"Made an emergency appointment at the start of the year for a toothache and received great service from Dr Vanesha. She was really friendly and gentle and was able to treat me. I love the online booking system because without it I may have not been able to get in as soon as I did. My elderly father also goes to the practice and Dr Dhrumil is absolutely brilliant with him. A really great, friendly, and professional practice that I would most definitely recommend."

"Efficient and friendly receptionist. Dentist, Jamie, was professional and personable. Explained everything clearly and without unneccesary jargon. He inspired confidence."

"Timely and thorough examination and clean carried out. The dental practitioner discussed any concerns that I had and no further action was required. Next check-up in 6 months time. Overall my expectations were more than satisfied."