Townend Dental Practice
20-22 Townend, Whyteleafe CR3 5UG
Hours open
Monday:
2:00 PM - 5:30 PM
Tuesday:
2:00 PM - 5:30 PM
Wednesday:
2:00 PM - 5:30 PM
Thursday:
2:00 PM - 5:30 PM
Friday:
2:00 PM - 5:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
Reviews
"I called to make an emergency appointment and without hesitation the lady who answered said “go back to your old dentist”. I didn’t think you needed to be registered to get an emergency appointment? “We don’t have any appointments” to which I enquired not even a private appointment, as I am currently desperate. “Oh we have a private appointment but every Thursday and the next one isn’t until the 20th of April”. Okay, so do you have any private emergency appointments? “For £70 I have one tomorrow?” When I questioned how she had gone from no appointments to one tomorrow she told me “I was thinking of you saving money going NHS” but my actual dentist is fully private and it’s an emergency. She then put the phone down on me. Definitely zero customer service and not the reception you expect from a clinic offering a private service. She gave a very bad impression of the clinic and or though desperate to be seen by a dentist, I am not that desperate to call back and beg for an appointment from an unprofessional representative. If you have any dignity- avoid!!!! Cannot comment on the actual dentistry but if the reception staff are reflective of the dentistry staff, I’d avoid."
"Lovely dentist for my kids to be treated at"
"What a truly wonderful dentist this is. I was so scared of the dentist that I had allowed lots of damage to happen. They have made me feel safe and looked after and not judged. Nothing is any trouble. The receptionist is so kind and lovely. All the dentists and nurses are amazing. I have just had an extraction and it couldn't of been more painless if they had tried. Honestly, hands down the kindest practice I've ever been too Emma"
"I have recently joined this dentist and I am so impressed with how I’ve been treated. The receptionist staff are very friendly and make you feel welcome. The dentist and dental nurse put me at ease and didn’t rush the visit. I had a tooth extraction and they were so good I didn’t have any pain after at all :) thank you so much"
"Went here with my 2 children today (3 and 1 years) and I would HIGHLY RECOMMEND. Very friendly and didnt feel rushed. They helped with my children when it was my turn and were just brilliant with them. Made the experience stress free."
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