ibis Birmingham New Street Station

"We have been coming to the hotel for over a year now on regular trips. The hotel has always been clean and rooms of a good standard for the price. Some noise from the local area outside at night but nothing crazy. The main reason we keep coming back to the same is because of an amazing member of the team, Ingrid. Nothing is too much for her and she always welcomes you with a great smile. Helps out with diet requirements over breakfast and always stops to ensure everything is okay! She’s an absolute asset to the Ibis and we hope to keep seeing her!"

"We were greeted by the lovely staff who offered us a complimentary drink upon arrival. The lobby is large and modern with a lively yet chilled vibe going on. Check in took less than two minutes and our room was much larger than expected. Ingrid, the lady by the breakfast station was extremely polite and informative, making our mornings bright during our stay. We will be back."

"The room is very compact but does the job. The beds were quite comfy. The bathroom was ok for me but would be really awkward for a larger or taller person. My main gripe is the severe lack of power outlets, especially near the beds. Overall however, it did the job and the hotel is very conveniently situated which was my main priority. The staff were all friendly and helpful. The breakfast was decent, if booked the night before the price is reasonable for a full cooked breakfast buffet, drinks, and plenty of other options like cereal, fruit and pastries.. The staff were again friendly and helpful. Thank you Ingrid for helping me with the vegan breakfast options."

"Decent and well priced, the hotel is ideally situated for the train station, shops. I was here for a concert at the O2 institute, a short walk away . I didn't pay the extra for breakfast but the room was ok for the prices. Small but clean and comfortable. The thick windows kept the noise out. What looked like a preformed, plastic bathroom was small but clean and all I needed for the one night Easy check in with plenty of staff. No real check-in desk but system worked really well"

"We stayed in Birmingham for one night for the commonwealth games and the Ibis couldn’t have been closer to Smithfield where the event was. When we arrived, we had a lovely surprise and was told we were guests of the day, which meant free breakfast and a drink at the bar. Upon entering our room, we also had chocolate truffles waiting for us, a lovely touch. The room itself was very compact and tired looking, but for what we needed it for, it was perfectly fine and suited us. There was air con in the room which was handy as it was such a muggy day! The breakfast was lovely and we couldn’t fault it. All the staff we interacted with were very friendly and pleasant, Ingrid made an extra effort at breakfast to chat to us. We will definitely stay here again!"