Robert Dyas Bexleyheath

"Very friendly and helpful staff. Large selection of all kinds of useful things."

"I used to think this was a cherished pensioners store only years ago, till I realised it had all the electronics and home gear needed that can't find anywhere else, discount and quality build and the staff are polite and helpful and easy checkout."

"Everytime I enter the shop, James is extremely polite, and helps me with everything I need, he is so patient and calm when explaining things to me and makes the whole experience so much better for me. He is one of the main reasons I consistently come to the Bexleyheath branch! Overall his kindness is much appreciated and he has excellent customer service skills!"

"Always enormously helpful and friendly staff at this branch. Great store, now also with a Ryman's, wide choice, great deals on small appliances, good choice of household and garden items, bird food, cleaning products etc. The rare times I have had something go wrong - eg a kettle years ago that shorted with first use - their customer service was excellent, so I tend to buy things here even when they're slightly pricier than elsewhere--and Dyas often has great sales."

"Staff are very unpleasant. Not helpful. Another branch checked their stock levels for me. When I got there, the supervisor said they didn't have them in their stock room and denied stocking them. He did this without actually looking for them and physically checking. Also, one member of staff was quite rude and alluded to her retirement, therefore she no longer cared to give good service. Their actual words were "if it's not on the shop floor - we don't have it". In a cockney accent by the badly groomed supervisor. They also made many jokes which seemed very unprofessional, that O would say are not for a customer's ears. Quote disgraceful. HR should should consider closing this store with the type of staff it has. They're being carried by the good branches of Robert Dyas."