Currys

"Not the tidiest Currys I have visited. Staff were scarce and had very little knowledge of the products. The few staff I did find were all huddled together having a good chat, whilst customers were looking around for service. I got tired of waiting so left without purchase."

"Useless. Tried to return a TV, chose a replacement in store which they didn’t have in stock, also found it cheaper online so asked for a refund, which they said they couldn’t issue because I had bought the TV online (why would that make a difference?) and it had been opened (again, why would that make a difference since it was working fine?). So ended up having to take the TV home and go through a painful online form to then drop it off at a local DPD collection point and wait for a refund, so backwards! And they made me wait in a 30 minute queue in store with members of staff stood around doing nothing which is very frustrating. Overall a terrible experience and will be using John Lewis or Amazon next time!"

"Item ordered for collection in store. order's cancelled, refund needs to be chased. item still shows in stock, no one in store picks up phones. complete chaos."

"Went to buy an item that was low stock and not on display. Found a staff member who happily went on to the warehouse to find the product and bring it to me at the desk. Good customer service and wanting to provide a good experience"

"I had ordered a TV cabinet to be delivered and assembled. Delivery was done but they refused to assemble. Reason: the deliveries were a priority. Assembly was rebooked a week later. Workmen came and assembled the cabinet without the doors. I was told it is manufacturer's fault. I went to Currys next day and was rebooked for the new Cabinet to be delivered and assembled. Two days later the New cabinet came. The new assembler looked at the old cabinet and concluded that it was assembled wrongly. He assembled the new one with 100% success. Splendid! One gripe: they do not hoover the rubbish left behind."