Althams Travel Services Ltd

"Always head here to book my hols . Helpful friendly staff who are always happy to explain anything you may be unsure of ."

"Amazing customer service, will definitely be going again."

"Helpful and friendly staff, unfortunately no brochures left except ones dated 2021,which could give some information,but no all information like the most important thing like price unfortunately."

"Our week’s holiday in Italy was booked in 2020 and then postponed until this year because of Covid. The original holiday was by then unavailable and the substitute provided by Citalia was unacceptable. The assistant at Althams went to a great deal of trouble to get Citalia to provide exactly the holiday we wanted, and as a result of her hard work we had a wonderful week in Italy."

"Absolutely appalling service - do not book with these cowboys. My mum paid £700 for a week away with her friend, they were due to be collected at 9:15 by coach from Moss Street. When they arrived at 9:00, there was no one else about, they spoke to Althams when they opened at 9:30 and were told the time was changed to 8am and they had been unable to reach them by phone. No one has left a voicemail or an answer machine message, sent a text or even a letter and when asked about a refund was told that they wouldn’t be doing that, knowing they had never advised my mum of any changes. Shocking customer service, no empathy no resolution recommendations and no refund. Althams are crooks. When people save up all they can and look forward to time away, Althams have ruined that and we’re not interested in resolving the problem. When Althams finally came up with a solution my mum was told to get a taxi at her own cost and catch up with the coach!! Absolutely disgusting"