The Letting Agency

"Communication needs to be improved with tenants, return on deposit information needs to be more accurate, company could do more helping tenants to relet when they had a change of circumstance and had to leave their contract. Landlady also had to fill some of the rooms and helped me with re-letting advice."

"Horrendous service, terrible at replying to anything - takes over a week to get any response. Poor property management (landlady had to find her some of her own tenants). Poor at returning any deposits in a timely manner. Just reading the reviews below some of these have come from their own employees, it’s actually laughable. Do not go through this firm."

"I have dealt with Lee since the beginning of viewing the property and he has been very helpful and resolved any issues or queries I have had at the property. From viewing to getting the keys has been very quick, straightforward, stress free and efficient. Thank you"

"I have been a tenant with The Letting Agency for two and a half years and I've always received an extremely high level of prefessionalism from Lee and his team. No issue or concern is too big or too small. All issues, if any, are dealt with very quickly and there is clear communication from the moment I applied to become a tenant all the way through my tenancy. If I was to rent again I would definitely make The Letting Agency my first choice! Great people, a great service and a happy home! Thank you!"

"A great letting agency! A really professional and friendly team, who are always happy to help. I have been with The Letting Agency for two and a half years and they have always been extremely helpful. Any repairs we have required have been dealt with efficiently and any queries have been answered promptly. A very knowledgeable team with great customer service. I would highly recommend The Letting Agency!"