Fairfield General Hospital

"I was in Ward 3 yesterday for day surgery, a busy place with lots of patients. I have to say from the moment I arrived I was met with nothing other than kindness, compassion and utter professionalism. The nurses, surgeons and admin staff clearly work as a great team and are totally committed to the patients care. It was a busy unit and wait times could be long, but that is to be expected and embraced in my view as I know from the care they gave me, nothing can be rushed, I was almost last on the roster and by the time I was discharged I believe there were several staff members who had gone past their shift time as they probably do every day, just to make sure they are putting us first. The whole team were so professional. As a day surgery case you see more of the nurses than the surgeons but of course behind those closed doors you know there are a team of ultimate professionals in the theatres. You are all a credit to your profession and I for one had the most pleasant and stress free visit. Thank you all. in these days of striking for better pay and conditions we should all owe you a huge debt....Thank you for looking after me so warmly."

"Do your best to avoid their A&E! I had an 8 hour wait, with agonizing pain and fever, left on my own in the waiting room, without anybody checking on me, only to be sent to their UTC in the morning and seen by a nurse, instead of a doctor. All the staff acted like an 8 hour wait is normal. Whenever I asked when my turn was, they would give me the wrong information. It's the worst experience I have ever had at a hospital! Needs a major review!"

"While my friend was in a lot of pain, they made the patient wait for 7 hours and after that long just one nurse who doesn’t know about anything see and didn’t do anything. They have the worst service and do not respect people's time and patience at all. A&E if you are not capable, why do you make people wait for few hours, If you are healthy and go there, they will keep you waiting until you get sick and lose your patience."

"This is my own opinion which I would like to share. I stayed at Fairfield Hospital Ward 14 for just one day.A small surgery. The nurses who work in Ward 14 are amazing.Unparalleled professionalism and integrity. Exceptional attitude towards the patient: understanding, empathy and cordiality They know how to care for the patient.I am like say a little observer and I love to see how the people(nurses) are passionate about helping all the patients. Great job Thank you"