Argos Merry Hill Brierley Hill DY5 1QZ

"Rude and unprofessional staff. Tried to return an item under warranty and a young guy went into the back with my item. Returned 1 minute later laughing with other staff members and tried to say it was accidental damage. Left after clearly pointing out it was a manufacturer fault. Fast forward a week I contacted the manufacturer and they sent out a replacement straight away. Wouldn't buy anything from them again as the warranty isn't worth the paper it's written on."

"Fantastic service provided by the Merry Hill team, ordered and was zble to collect product straight away. Argos staff were very friendly, welcoming, professional. A lovely lady from the collection point called Jo was very kind and offered herself to carry my product to the car park as it was a big heavy box, as i was unable due to being heavily pregnant, that shows how much kindness and empathy staff provide, and they're ready to go thd extra mile for their customers. 5+ star service, truly recommend them!"

"Its a worst experience for me in this store . I have bought two tab of Amazon 27th of August which I went back to return to change with other one cause I didn't know how to use ( complicated to use ) so I came back to store 30 of January to change .even thought I am eligible to change it in 15 days which is my system in every shop even the day I bought these two tabs sales man even said to me that you are allowed to change in 15 days But when came back.very poor customer service I LL give them 0out of ten . And I LL go to court against them . I LL sue them to change the staff even manager behavior was being rude"

"Really happy with my visit this morning. Having had a bad experience in a different store, I visited Argos to find the store well staffed with helpful, knowledgeable and polite staff. Good value for the item I purchased and priced matched with the store I’d visited previously. Very quick and efficient and felt that the staff genuinely appeared to enjoy their roles."