Ds&son ltd

"Would not go here again, took my car in on a Thursday, got told I need a head gasket replaced and timing chain kit done. Was quoted 2,500 (cash) I left my car there for a week. Got told by the manager that they had started the work on the Saturday. After nearly a week at the garage, I came by and saw that they had not started anything, it was in the same place I had left it in. Absolutely unbelievable being lied to, took the car away from them and had to pay £40 for a diagnostic fee, they hadn’t even looked at the car besides look at the engine for 30 seconds. Took my car to a specialist and they found absolutely nothing wrong with it. Absolutely shocking this garage, will never be returning again."

"This is for the garage part of the business that do MOTs - no experience with the other parts of the business. Might have caught them on a bad day, but didn't have a great experience. Poor communication regarding the time of the actual test, the result of the test and picking my car up. Had to ring on several occasions to get all this info. Test took ages - was told to turn up at 9 and car wasn't ready until after 5. Car failed. Was quoted price for repairs and told I wouldn't have to pay VAT if I paid in cash. Also, for some reason, they were reluctant to give me my paperwork for the fail. Didn't fill me with confidence. Got remedial work done elsewhere and was told (in their opinion) defects were not a fail, but an advisory (but, of course, opinions can differ and they weren't carrying out the test!) Garage might be using MOTs as a loss leader to make money on repairs. In fairness, they did a very quick job on the retest when (it seemed) the boss was on hand. You get what you pay for, I guess. I won't be back. Sorry."

"I’ve been here every time I’ve had issues with my car, and it has always been resolved asap. I recently had an issue with my side mirror and that was sorted within a hour. Friendly, trustworthy and reliable. I would definitely recommend which I have done to friends and family. Thank you for the service."

"Have had issues with my car at home multiple times and they are the closest contractor my breakdown calls to help and they are fantastic; Gopal was the same guy who came each time, really quick, fixed issue every time, gave me free advice with battery and even replaced car battery for free that I had bought and was about to have replaced at a mechanic. In other instance; he helped with puncture; got tyre replaced quick and simple; always there for help."

"First time using this garage. Really pleased with the customer service, and they went out of their way to have the brake pads fitted quickly. Also highlighted another issue and told me the part I needed. Will use them again for my rear brakes which also need doing. Thanks"