HIDS Direct Store

"Worst experience for just buying headlights. I paid for hid and next day delivery. After 8days still no shipment and then when tracking says delivery it's been delivered to the wrong address. Company refusing to give me refund. PayPal dispute has been opened. This company is a joke. Honestly save yourself the hassle and look elsewhere. eBay provide a better service than this joke of a company"

"Horrible after sales service!!! Bought maruta h7 lights cool blue cosmos from their eBay seller, installed lights both sides completely different Color’s..one bluish one grey… product is not good quality. Asked for after sales service for days they argued they would not replace lights and I have to buy again same products first.. why would I buy it again if it’s faulty? Does not listen to customer queries online as well do not recommend as terrible customer service"

"Great service, ordered on a Sunday and received in 2 days. After placing my order (ballast E9x BMW) I wanted to make sure it was the correct part and Martin in their support team was very helpful. Fitted the part and it works perfectly too. Overall, ignore the 4 star average, this is a 5 star company. I’ll be back again when I need something!"

"Made an order first thing Monday morning, called on the number provided to check when delivery was going to be made and if the part I ordered was correct. Great customer service very happy. Thank you."