Appliance Spares Warehouse

"Brita compatible filter cartridges are not compatible. Bought 12 of the bloody things. Have tried emailing but no response"

"I ordered a washing machine filter - and paid for next day delivery (which doubled the price of the overall order). The item took 48-hours to arrive and when I requested a refund of the special dlivery price I was advised that Royal Mail are experiencing delays! Well claim from Royal Mail - they have a refund policy. I'm less bothered about the money than the couldn't care less attitude."

"I needed a new capacitor for our tumble dryer and ASW had the cheapest I could find, including delivery. Ordering was simple and the item arrived within a few days even though I decided against paying extra for a faster delivery. The tumble dryer now works perfectly and I couldn't be happier with the service! Will definitely use again."

"Ordered a part on Sunday afternoon and paid for next day delivery so expected delivery Tuesday. Still no sign of the order however Appliance Spares Warehouse has taken the money for the order. UPDATE: Part has now arrived (02/07); received an email from Andy apologising for the delay and delivery charge has been refunded. It appears the issue is a technicality with Royal Mail which says they "aim" to deliver next day. This is something the company should be aware of however it is only fair to say the ASW is not a scam and I have received my order. Rating increased to reflect the issue has been resolved."

"My issue has now been resolved. BBQ was faulty and (up until they received it back) they were very good at comms. It took me having to add a review here and on TrustPilot to get my money back but pleased this was done very quickly after the review was posted."