Shanawaz Express

"Very late. Cold. Greasy. Chicken pakoras are now like bad doughy chicken dippers from a pizza takeaway. They’ve obviously changed ownership in the last couple of years since we last ordered from here. I’ll be sticking with Sheesh Mahal."

"Horrible customer service. We ordered from the website and it said to call if you didn't get the confirmation email in 10 minutes. I did so and the guy told me that there's no problem and my food is being ordered. I called back an hour later as my food still wasn't delivered and he told me that its on its way. The food never came so I called back an hour later again to find out what is going on. They clearly did not check the reference number I provided and just straight up lied about my food being on its way. The guy said he can deliver the food tomorrow!!! Hahaha what a joke. He also started randomly talking to another person whilst on the call with me and gave no apologies just blaming it on a 'faulty system '. The faulty system are the people working there. I'm glad I selected the pay by cash option so I didn't have to go through more hassle with refunds. Disappointing waste of time."

"Food was good, understandable that Saturday is busy but when given a delivery estimate of 40 minutes we phone after an hour to be told 2-3 minutes, yet have to chase 20 minutes later to get the delivery after 1 hour 40. Honesty goes a long way."

"Have order from here only for the second time this evening but was not disappointed! Best curry we've had in Twickenham and great service. Arrived on time, hot, good portions and tasty. Will be our go to takeaway for a curry now!"

"Absolutely delicious - one of the best Indian takeaways we have had in this area. Consistently good. Excellent quality ingredients, and each flavour stands out separately and strongly. Quick delivery via own website. Good value, arrives hot. Excellent!"