Harvester Mandeville Arms Northolt

"I've been a regular patron of this branch of Harvester for many years and have seen a gradual decline in the quality of food and general hospitality in recent times whilst at the same time the price of dining out has shot up considerably. The price increases I can understand with the cost of ingredients, gas etc all rapidly increasing but today I faced the worst experience in my many times here. We were walk-ins (didn't reserve a table) so I expected to wait (which we patiently did for 25 mins) but what I didn't approve of was waiting a further 25 minutes once we were seated before someone came to take our order. Once the order was taken it was almost half an hour before the food arrived and whilst mine and my daughters food was fine, my partners was overcooked with the surface of the camembert tart all black and inedible. There was a father Christmas here today near the entrance which all children could see as you waited for a table but he was only seeing children who had booked for a breakfast deal leaving my child and others alike in tears as they couldn't even say hello to him even though they were paying patrons of the establishment. If they didn't want children to be disappointed with the poor customer relations/service they should have positioned their makeshift grotto away from the entrance. I will continue to eat at Harvester but sadly I will travel a little further to their branch on Boston Manor Road or wait patiently for the refurbishment of their restaurant to be completed. If you are desperate, or want to sit in the warm for hours on end while you wait for a table or your food go here, otherwise think carefully about other options available to you."

"Dined in for a family dinner. Received great service for our large group. Starters (choices and taste) are very lackluster and could do with refreshing. Grilled veg sauce and garlic bread was strange to say the least, the refillable drinks (which most of the group bought) was no good, whichever drink option chosen out of the variety so I and few other opted for bottled drinks from the bar. The main: Fish and Chips, was perfect and everyone that ordered it said the same The dessert: I asked for an awkward request to swap out dairy ice cream for dairy free with a waffle and was divine, fluffy waffle with the perfect amount of chocolate and ice cream"

"Presentation of the food was amazing. Unfortunately the food was not tasty and the freshness was not there. Looks like the food was under the warmer for a while. The lady serving us was superb but we could she was rushed off her feet on a busy Sunday evening."

"Used to be good but now they have lost it! Started bad, sent back cocktails as they were soda water! But I know the food will be better- not! Please see pics “onion ring” pic one lol Buttermilk chicken STRIPS pic two- no strips just an oven fillet that not buttermilk The worst for me was the rock hard calamari! Didn’t finish the food. Please don’t waste your money. Staff were Sort of helpful AND APOLOGISED! Never going back!"