La Casa Restaurant & Grill

"I will be honest. I dont complain i just would like to give a feedback that someone review and make changes to restaurant. If you like a good quality food this is not the place to go to. Food was very disappointing. My friend had carbonara, she left 75% as it was very creamy and heavy. I had seafood pasta, asked for white wine sause, but i believe i had the same heavy creamy sause as my friend. Not sure if chef knows what white wine sause is. It was very heavy and not much sea food in it. They brought out finger bowl what was nice but only like 2-3 muscles so no point. Had tiramisu, it was ok but Lidl one for £2 is better. It was again creamy i dont think they used much cascarpone. Possibly due to cost. I dont mind paying more for food but i do accept that when you pay more they use more quality ingredients. They should definitely review their menu and food/chef. Too big portions too, i would increase quality and decrease ammount. I also was not sure why they have more staff there then guess. Older gentleman who i think was main waiter and seated people, seated us showed us special menu read it out and we had other two coming to us. The older gentleman went around the tables when food came, but never asked if the food is good if everything is ok, what i believe is his job. Maybe worried about feedback. Would you not ask if it is your bussiness why your guess left 75% of their meal? I was in this restaurant years ago and came back yesterday i dont think the restaurant changed much. Also the sealing light look like from 80ties. I know you may say it may just have this italian look, but come on, they need to try harder for that. I wish the restaurant all the best but i definitely wont return. For prices they charge: food, service and environment not the best. Also it was disappointing to see chef and older gentleman smoking at the back in uniform. Chef being on the phone in restaurant while working. You really need to think about your restaurant if you want to be good. Gordon Ramsay would definitely close you down on the night! The bread, olive and olive oil what you put down when someone walks in and sit down? And they you put it on charge. Nice gesture but quality of olives and fresh bread would be nice. Also noone asked if someone had allergies? Our order also went to wrong table, it was not even busy. After we ordered starter and main, they removed and changed cutlery, but they done that wrong. They added spoon and removed fork not knife. My starter was squid so i used main meal fork and knife and was left with starter knife and spoon, so needed to ask for fork. Squid was also only ok! Probably frozen deep fry 3 mins job. One little tater sause and chilli sause. Seasoning would be nice to review and rid of that chilly sause. I left 15% tip but if was not for good food, it was as i felt sorry for staff and people who are under kind of communist management. Noone wants to make change, this is how we done it for many years this is how we continue do it. Save yourself guys you could be an outstanding place. All the best!"

"My friend & I have very high standards when it come to eating out (we eat out several times a week) & both the food & service were 10/10 last night! Highly recommend the garlic prawns starter, the monkfish & the fillet steak. Will be back soon! Fantastic!"

"We always come to this fabulous Italian restaurant when in the area. Food is delicious. Very generous portions and great service. I always try the specials on menu."

"We went to La Casa for my birthday, it was simply amazing. All the staff are incredibly friendly and smiling all the time, the food was Delicious and portions are quite filling, very reasonably priced. They were also very nice in surprising me with a nice Happy Birthday treat:) giving it well deserved 5 stars"

"The food and wine were excellent. Wednesday evening but the place fairly full the time we were there. Only complaint. Once our table was cleared after the main course, no one came back. We asked a waiter for our bill. He never reappeared. Eventually another very apologetic member of staff sorted it out. But even with the complaint the food etc were very good."