Bangla Lounge (Halesowen)

"Been promising myself I'd try here for a couple of years. Might have picked the wrong night as there was a huge party eating. Atmosphere was great, service was OK, staff really helpful and friendly. Food was reasonable, the fish pakoras were excellent, but can't help thinking it could have been better. We both had grills, one sizzler, one tandoori, both looked great but all the meat on these was a touch overcooked. Flavour was good though. All in all, we had a decent time here, but the food could have been better. Will we go back? I'd like to, to see what they can do without the pressure of a large party dining, but not sure they did enough tbh"

"This was a fantastic restaurant. I was visiting from the US and friends suggested it. I enjoyed the buffet very much. Excellent choices on the menu and the staff was attentive in taking away used plates and replenishing chafing platters as needed. I would highly recommend this establishment."

"Excellent evening. Really competitive pricing and no sacrifice on the food either. Accommodates groups and individuals. Super. Travelled one hour to eat here."

"I'm very upset!!! I'm so angry I nearly walked out after my starter!!! I wish I never went there. I was so upset I couldn't finish my food and had to take half in a box. The customer service was awful. I have had alot of stress and things going on in life so I thought I would cheer myself up with a curry and to try to forget things. I ended up feeling 10 times worse than when I went in. Spent £37 total and couldn't wait to get out. You should never go into a restaurant and come out feeling worse than when you went in. The person serving us was abrupt, rude and was trying to serve us as quickly as possible. He kept on making this horrific noise of snorting as he served us. The other staff were coughing. The person serving slammed the plates down and didnt show any people skills whatsoever. It felt like a cash cow. Get them in take their money and get them out. I never usually leave reviews and I'm usually a very positive person but my experience was very upsetting. If it was good I would have made that my local curry house, no chance of that now!!!! The food was nice but the atmosphere wasn't. Its a shame because it had alot of potential but if you can't get good staff with good customer service sadly it over shadows the good food and the whole experience. I now wish I had saved my money and left. Please be kind in future and give people better customer service. You never know what someone might be going through and a little bit if kindness and creating a nicer experience can actually make a huge difference to someone. Sometimes its the little things that make a huge difference. If customer service was better then they would have had alot of repeat buisness from us. Shame on the person who served us you should be ashamed of your behaviour!!!"