Al WAALIS Restaurant

"First time visit to Al WAALIS. And tbh it wasn't bad. Don't expect a nice aesthetic, tables and chairs are basic, and the floor could do with a good scrub. But the food was good. Went to nawab the week before and I preferred the food at Al WAALIS although there isn't as much choice. But what there was was fine esp the starters. The gajrela with ice-cream was amazing. Lots of families in there and big groups. We were a group of 15. Took a while to get us seated and then they wanted us out as there was a big group waiting. So we were barely there...1.5 hours including the waiting around which I don't think is good enough. There's not much customer service but for £16 pp it is is what it is. It def needs a makeover though. There's no atmosphere either. But I was with friends and it didn't matter so much, but the place needs some tlc."

"We came back after a number of years as we heard it's under new management. Nice selection of mains and starters, not much choice in the desserts section. Used to have cakes before. Gulab jaman was not nice. Gajrela and ice cream were nice. They don't provide tap water like in other restaurants. I gave low stars because of the bad management. The staff and management are rude. Booked a table a couple of hours before for 16 people, which wasn't even ready. Then we got told to hurry up as other people were waiting. The delay was caused due to the staff not sorting our table. The manager asked me to pay like I was going to walk off. Won't be coming back any time soon and wouldn't recommend due to the bad service. Was really embarrassed in front of my family and friends as I had suggested going there!"

"Worst place u can ever come to park my car in the car park where there is no lighting as my mum came out she had fell on the floor as she can’t walk because of her illness and can’t see any steps as there is no lighting out side so as we walk through the door and my mum holds the handle bar and got about half wait the handle bar fell of and my mum slipped as there was no lifts in this premises and luckily my brother was standing behind otherwise she could of ended up on the floor and no staff member came out to help we had to call them and we had some people who was are witness and see it happened and manger has came out and said u should of told us before coming when there is no sigh or note saying call before walking up and very rude tone of voice and they should make sure all bars are strong to hold as they weren’t and argues with us trying to tell us we are wrong even tho this didn’t only happen to us we won’t be coming back here again worst place to come to"

"Absolutely horrible , mould growing on the corridor on the way to the bathroom. Baby changing rooms was a storage room , couldn’t even reach the table had to change my baby on a few chairs on the side near the bathroom , sticky floors , not good for kids as most food a very spicy , toilets smelly and dirty decent ice cream tho ."

"I came here and it was nice because the food was really nice, the cost will not count on the food, and there this ice cream etc. I recommend you to go to this place."